mibmusic Posted November 5, 2012 Posted November 5, 2012 Hi, I have my store working selling downloads but I have a weird problem. If I use mp3s at 128 they work great, if I user any higher rate such as 192 or 320 the files come back corrupted when purchased. Has anyone ever had this problem? Help would be appreciated as I would rather sell a higher fidelity version. Thanks everyone.
Guest Posted November 5, 2012 Posted November 5, 2012 @@mibmusic You are better to .zip all of your downloadable files to prevent degradation. I would also suggest using Super Download Store for better file control. Chris
MrPhil Posted November 6, 2012 Posted November 6, 2012 I can't imagine why 128 rate files (whether .mp3 or .zip) would work fine, and higher rate .mp3 or .zip files would be corrupted, unless it has something to do with your server choking on larger files (perhaps performance-related). If .zip files are substantially smaller, it may well be worth trying to zip your files and see if it helps. Can you take some example good and bad files and try downloading them directly (not through the store) and see if the high rate files transfer OK as .mp3? I'm assuming that you can actually play those files after FTPing them back down from the server, proving that the original production process wasn't responsible for corrupting them!
mibmusic Posted November 6, 2012 Author Posted November 6, 2012 even when I zip, it seems I can get a file over 5 megs to work.
mibmusic Posted November 6, 2012 Author Posted November 6, 2012 Yes, it's weird. anything over 5.4 megs fails. Express zip doesn't even shrink these. Not sure what's up. So I have lots that work perfect every time. Must be a reason.
♥14steve14 Posted November 6, 2012 Posted November 6, 2012 I had something similar, where large file downloads failed. I contacted my host and they altered some settings. I think i also had to turn of download by redirect. REMEMBER BACKUP, BACKUP AND BACKUP
mibmusic Posted November 7, 2012 Author Posted November 7, 2012 Thanks so much for the help, I will contact my host and see if they have any ideas on a fix.
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