How can I send a e-mail to the customer after they send a inquiry on contact us?

[jasyn]

I'm trying to modify my contact us page so that it sends a e-mail to the customer saying that we will get back to them within 24 hours.

 

Going through the contact_us.php I figure I could add another tep_mail code to send the message, but how?

 

tep_mail(STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS, EMAIL_SUBJECT, $enquiry, $name, $email_address);

 

The fields there are already in place.

[tgely]

tep_mail(STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS, EMAIL_SUBJECT, 'we will get back to them within 24 hours', $name, $email_address);

[jasyn]

tep_mail(STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS, EMAIL_SUBJECT, 'we will get back to them within 24 hours', $name, $email_address);

 

yah but that sends to the store owner. i need it to send to the person who's using the contact us page. so i need to send it to the e-mail that was provided in the e-mail field.

[Jack_mcs]

The first two entries are the persons name and email address so it would be something like

tep_mail('John Smith', 'jsmith@[member='aol'].com', EMAIL_SUBJECT, 'we will get back to them within 24 hours', $name, $email_address);

[tgely]

yah but that sends to the store owner. i need it to send to the person who's using the contact us page. so i need to send it to the e-mail that was provided in the e-mail field.

 

Sorry,

 

tep_mail($name, $email_address, EMAIL_SUBJECT, 'we will get back to them within 24 hours', STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

[jasyn]

The first two entries are the persons name and email address so it would be something like

tep_mail('John Smith', 'jsmith@[member='aol'].com', EMAIL_SUBJECT, 'we will get back to them within 24 hours', $name, $email_address);

 

well seeing as it's coming from the contact us page .. i'd like to pull the fields .. how do i do that? you've inserted the name & e-mail manually?

[ErikMM]

Is an email needed? There is a message telling them that their message was sent successfully. "Your enquiry has been successfully sent." You can change it to read "24 hours", add a picture, or whatever here: /includes/languages/english/contact_us.php

 

personally I'd rather not get an email other than the one actually replying to my enquiry as I already know when I hit send it told me it was sent

 

further, if by chance you don't get back in 24 hours, who's gonna look bad?

[♥14steve14]

@@ErikMM I agree, why try to do something that has already been done.