Problem with maximum package weight that i can ship - it lets customer finish order even though total weight is greater than the expected one

[g_p_java]

Hello,

 

i have oscommerce v2.3.1.

 

In Configuration -> Shipping Packaging -> Enter the maximum package weight that you will ship : 10

i have entered the value 10.

 

That means that

 

"if the (total weight of the order is greater than 10 (>10))

then do not finish order/do not ship"

 

So, i made a test order with total weight = 10.5 > 10 to see how it works.

I was expecting that an error message was going to be outputted

in order to inform the customer that the order can't be completed because

the maximum weight for shipping is 10 but this does not happen.

 

It lets the customer finish the order and outputs a wrong value for the total weight.

 

In the checkout_shipping.php i have enabled the Zone Rates shipping module.

 

I noticed that the weight is not 10.5 lb(s) but 5.25 lb(s).

It seems that something is going wrong, the weight is not the right one

and except for that it lets the customer finish his order even though

the weight is wrong.

 

How am i supposed to fix that?

If you do the same test in your oscommerce, do you get the same output as i do?

 

Thanks, in advance

[♥kymation]

No, it does not mean that. It means that an order weighing more than 10 lbs. will be split into two or more packages.

 

Regards

Jim

[g_p_java]

Thank you very much for replying.

 

I didn't know that. And what's the point of splitting a package in more than one packages?

Also,is there any option in the oscommerce that specifies the maximum total weight?

 

Thanks

[♥kymation]

The point is that most carriers have a weight limit, os you don't want to try to ship something they won't accept. Splitting the order may also result in cheaper shipping, since some carriers get really expensive if you go over a certain weight.

 

There is nothing that I know of that would limit the total weight shipped. Why do you want to limit what your customer can buy?

 

Regards

Jim

[g_p_java]

Cause i have enabled the module "Zones Rates" in Modules->Shipping.

I have entered in the Shipping Table only prices from 1 to 20 kilos

 

e.g. 1:19.92,1.5:21.16 etc till 20

 

I'm afraid that if someone makes an order that is more than 20 kilos, the system is gonna let him complete the order

even if i have only declared prices only from 1 to 20 kilos

 

Thanks

[♥14steve14]

Heres a thought, and it may take a bit of coding. I am UK based and use the royal mail shipping add on. Each of those shipping methods had a setting for 'do not split shipment'. It could be possible to alter your shipping method to include something like this. I am no coder by the way, but if one addon does it,, it must be possible with another.