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The website was an error retrieving... It may be under maintenance or configured incorrectly.


mfj31

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Hello

Please Help me - I just finished my shop www.netshop4all.dk, but if the customer completes their purchase comes following message:

The website was an error retrieving http://www.netshop4all.dk/catalog/shopping_cart.php. It may be under maintenance or configured incorrectly.

what have I done wrong or need to install??

I hope to hear from you pretty quickly, please .....

Thanks in advance

Yours sincerely,

Mogens, Denmark

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@@mfj31

 

You have 'whitespace' on the shopping_cart.php file.

 

 

 

Chris

 

I don't think that's correct chris.

 

shopping_cart.php loads fine so long as there is nothing in the cart .. this suggests that the file is ok.

 

When the cart is populated the 500 error is triggered.

 

I would suggest that the original poster turns off gzip compression in admin then runs the page again to see if any helpful errors are generated ( compression often hides these ).

 

Failing that they should check the error log as 500 errors are notoriously non descript.

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@@DunWeb

 

Hi Chris and thx for the WB.

 

You have to close all browsers to depopulate the cart then go to ..

 

http://www.netshop4all.dk/catalog/shopping_cart.php

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@@mfj31

 

I still can't see the site using FF13.0 but it does come up with IE 9.08, however I get a 500 Internal server error with IE on the shopping_cart.php page.

 

 

 

Chris

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@@mfj31

 

I suggest checking each file to ensure they are correct. Ensure you only open and edit your PHP files with a text editor.

 

 

 

Chris

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I too was having a problem with my site when a certian page opens. What i was advised to try was to change

 

error_reporting(E_ALL & ~E_NOTICE); in includes/application_top

 

to

 

error_reporting(E_ALL & ~E_STRICT);

 

This showed lots of errors. Once these were sorted the site worked as it should. The error i was getting was caused by another page which was trying to call something that was not there. I had not fully removed an addon.

REMEMBER BACKUP, BACKUP AND BACKUP

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@@14steve14

 

Yup forgot to mention that, another option for ongoing debugging is to install KissER in my sig.

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I must admit that I am a newbie in php, but does know a bit.

Here is the content of shopping_cart.php

 

 

<?php

/*

$Id: shopping_cart.php 1739 2007-12-20 00:52:16Z hpdl $

 

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

 

Copyright © 2007 osCommerce

 

Released under the GNU General Public License

*/

 

require("includes/application_top.php");

 

if ($cart->count_contents() > 0) {

include(DIR_WS_CLASSES . 'payment.php');

$payment_modules = new payment;

}

 

require(DIR_WS_LANGUAGES . $language . '/' . FILENAME_SHOPPING_CART);

 

$breadcrumb->add(NAVBAR_TITLE, tep_href_link(FILENAME_SHOPPING_CART));

?>

<!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">

<html <?php echo HTML_PARAMS; ?>>

<head>

<meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET; ?>">

<title><?php echo TITLE; ?></title>

<base href="<?php echo (($request_type == 'SSL') ? HTTPS_SERVER : HTTP_SERVER) . DIR_WS_CATALOG; ?>">

<link rel="stylesheet" type="text/css" href="stylesheet.css">

</head>

<body marginwidth="0" marginheight="0" topmargin="0" bottommargin="0" leftmargin="0" rightmargin="0">

<!-- header //-->

<?php require(DIR_WS_INCLUDES . 'header.php'); ?>

<!-- header_eof //-->

 

<!-- body //-->

<table border="0" width="100%" cellspacing="3" cellpadding="3">

<tr>

<td width="<?php echo BOX_WIDTH; ?>" valign="top"><table border="0" width="<?php echo BOX_WIDTH; ?>" cellspacing="0" cellpadding="2">

<!-- left_navigation //-->

<?php require(DIR_WS_INCLUDES . 'column_left.php'); ?>

<!-- left_navigation_eof //-->

</table></td>

<!-- body_text //-->

<td width="100%" valign="top"><?php echo tep_draw_form('cart_quantity', tep_href_link(FILENAME_SHOPPING_CART, 'action=update_product')); ?><table border="0" width="100%" cellspacing="0" cellpadding="0">

<tr>

<td><table border="0" width="100%" cellspacing="0" cellpadding="0">

<tr>

<td class="pageHeading"><?php echo HEADING_TITLE; ?></td>

<td class="pageHeading" align="right"><?php echo tep_image(DIR_WS_IMAGES . 'table_background_cart.gif', HEADING_TITLE, HEADING_IMAGE_WIDTH, HEADING_IMAGE_HEIGHT); ?></td>

</tr>

</table></td>

</tr>

<tr>

<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>

</tr>

<?php

if ($cart->count_contents() > 0) {

?>

<tr>

<td>

<?php

$info_box_contents = array();

$info_box_contents[0][] = array('align' => 'center',

'params' => 'class="productListing-heading"',

'text' => TABLE_HEADING_REMOVE);

 

$info_box_contents[0][] = array('params' => 'class="productListing-heading"',

'text' => TABLE_HEADING_PRODUCTS);

 

$info_box_contents[0][] = array('align' => 'center',

'params' => 'class="productListing-heading"',

'text' => TABLE_HEADING_QUANTITY);

 

$info_box_contents[0][] = array('align' => 'right',

'params' => 'class="productListing-heading"',

'text' => TABLE_HEADING_TOTAL);

 

$any_out_of_stock = 0;

$products = $cart->get_products();

for ($i=0, $n=sizeof($products); $i<$n; $i++) {

// Push all attributes information in an array

if (isset($products[$i]['attributes']) && is_array($products[$i]['attributes'])) {

while (list($option, $value) = each($products[$i]['attributes'])) {

echo tep_draw_hidden_field('id[' . $products[$i]['id'] . '][' . $option . ']', $value);

$attributes = tep_db_query("select popt.products_options_name, poval.products_options_values_name, pa.options_values_price, pa.price_prefix

from " . TABLE_PRODUCTS_OPTIONS . " popt, " . TABLE_PRODUCTS_OPTIONS_VALUES . " poval, " . TABLE_PRODUCTS_ATTRIBUTES . " pa

where pa.products_id = '" . (int)$products[$i]['id'] . "'

and pa.options_id = '" . (int)$option . "'

and pa.options_id = popt.products_options_id

and pa.options_values_id = '" . (int)$value . "'

and pa.options_values_id = poval.products_options_values_id

and popt.language_id = '" . (int)$languages_id . "'

and poval.language_id = '" . (int)$languages_id . "'");

$attributes_values = tep_db_fetch_array($attributes);

 

$products[$i][$option]['products_options_name'] = $attributes_values['products_options_name'];

$products[$i][$option]['options_values_id'] = $value;

$products[$i][$option]['products_options_values_name'] = $attributes_values['products_options_values_name'];

$products[$i][$option]['options_values_price'] = $attributes_values['options_values_price'];

$products[$i][$option]['price_prefix'] = $attributes_values['price_prefix'];

}

}

}

 

for ($i=0, $n=sizeof($products); $i<$n; $i++) {

if (($i/2) == floor($i/2)) {

$info_box_contents[] = array('params' => 'class="productListing-even"');

} else {

$info_box_contents[] = array('params' => 'class="productListing-odd"');

}

 

$cur_row = sizeof($info_box_contents) - 1;

 

$info_box_contents[$cur_row][] = array('align' => 'center',

'params' => 'class="productListing-data" valign="top"',

'text' => tep_draw_checkbox_field('cart_delete[]', $products[$i]['id']));

 

$products_name = '<table border="0" cellspacing="2" cellpadding="2">' .

' <tr>' .

' <td class="productListing-data" align="center"><a href="' . tep_href_link(FILENAME_PRODUCT_INFO, 'products_id=' . $products[$i]['id']) . '">' . tep_image(DIR_WS_IMAGES . $products[$i]['image'], $products[$i]['name'], SMALL_IMAGE_WIDTH, SMALL_IMAGE_HEIGHT) . '</a></td>' .

' <td class="productListing-data" valign="top"><a href="' . tep_href_link(FILENAME_PRODUCT_INFO, 'products_id=' . $products[$i]['id']) . '"><b>' . $products[$i]['name'] . '</b></a>';

 

if (STOCK_CHECK == 'true') {

$stock_check = tep_check_stock($products[$i]['id'], $products[$i]['quantity']);

if (tep_not_null($stock_check)) {

$any_out_of_stock = 1;

 

$products_name .= $stock_check;

}

}

 

if (isset($products[$i]['attributes']) && is_array($products[$i]['attributes'])) {

reset($products[$i]['attributes']);

while (list($option, $value) = each($products[$i]['attributes'])) {

$products_name .= '<br><small><i> - ' . $products[$i][$option]['products_options_name'] . ' ' . $products[$i][$option]['products_options_values_name'] . '</i></small>';

}

}

 

$products_name .= ' </td>' .

' </tr>' .

'</table>';

 

$info_box_contents[$cur_row][] = array('params' => 'class="productListing-data"',

'text' => $products_name);

 

$info_box_contents[$cur_row][] = array('align' => 'center',

'params' => 'class="productListing-data" valign="top"',

'text' => tep_draw_input_field('cart_quantity[]', $products[$i]['quantity'], 'size="4"') . tep_draw_hidden_field('products_id[]', $products[$i]['id']));

 

$info_box_contents[$cur_row][] = array('align' => 'right',

'params' => 'class="productListing-data" valign="top"',

'text' => '<b>' . $currencies->display_price($products[$i]['final_price'], tep_get_tax_rate($products[$i]['tax_class_id']), $products[$i]['quantity']) . '</b>');

}

 

new productListingBox($info_box_contents);

?>

</td>

</tr>

<tr>

<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>

</tr>

<tr>

<td align="right" class="main"><b><?php echo SUB_TITLE_SUB_TOTAL; ?> <?php echo $currencies->format($cart->show_total()); ?></b></td>

</tr>

<?php

if ($any_out_of_stock == 1) {

if (STOCK_ALLOW_CHECKOUT == 'true') {

?>

<tr>

<td class="stockWarning" align="center"><br><?php echo OUT_OF_STOCK_CAN_CHECKOUT; ?></td>

</tr>

<?php

} else {

?>

<tr>

<td class="stockWarning" align="center"><br><?php echo OUT_OF_STOCK_CANT_CHECKOUT; ?></td>

</tr>

<?php

}

}

?>

<tr>

<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>

</tr>

<tr>

<td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">

<tr class="infoBoxContents">

<td><table border="0" width="100%" cellspacing="0" cellpadding="2">

<tr>

<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>

<td class="main"><?php echo tep_image_submit('button_update_cart.gif', IMAGE_BUTTON_UPDATE_CART); ?></td>

<?php

$back = sizeof($navigation->path)-2;

if (isset($navigation->path[$back])) {

?>

<td class="main"><?php echo '<a href="' . tep_href_link($navigation->path[$back]['page'], tep_array_to_string($navigation->path[$back]['get'], array('action')), $navigation->path[$back]['mode']) . '">' . tep_image_button('button_continue_shopping.gif', IMAGE_BUTTON_CONTINUE_SHOPPING) . '</a>'; ?></td>

<?php

}

?>

<td align="right" class="main"><?php echo '<a href="' . tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL') . '">' . tep_image_button('button_checkout.gif', IMAGE_BUTTON_CHECKOUT) . '</a>'; ?></td>

<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>

</tr>

</table></td>

</tr>

</table></td>

</tr>

<?php

$initialize_checkout_methods = $payment_modules->checkout_initialization_method();

 

if (!empty($initialize_checkout_methods)) {

?>

<tr>

<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>

</tr>

<tr>

<td align="right" class="main" style="padding-right: 50px;"><?php echo TEXT_ALTERNATIVE_CHECKOUT_METHODS; ?></td>

</tr>

<?php

reset($initialize_checkout_methods);

while (list(, $value) = each($initialize_checkout_methods)) {

?>

<tr>

<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>

</tr>

<tr>

<td align="right" class="main"><?php echo $value; ?></td>

</tr>

<?php

}

}

} else {

?>

<tr>

<td align="center" class="main"><?php new infoBox(array(array('text' => TEXT_CART_EMPTY))); ?></td>

</tr>

<tr>

<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>

</tr>

<tr>

<td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">

<tr class="infoBoxContents">

<td><table border="0" width="100%" cellspacing="0" cellpadding="2">

<tr>

<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>

<td align="right" class="main"><?php echo '<a href="' . tep_href_link(FILENAME_DEFAULT) . '">' . tep_image_button('button_continue.gif', IMAGE_BUTTON_CONTINUE) . '</a>'; ?></td>

<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>

</tr>

</table></td>

</tr>

</table></td>

</tr>

<?php

}

?>

</table></form></td>

<!-- body_text_eof //-->

<td width="<?php echo BOX_WIDTH; ?>" valign="top"><table border="0" width="<?php echo BOX_WIDTH; ?>" cellspacing="0" cellpadding="2">

<!-- right_navigation //-->

<?php require(DIR_WS_INCLUDES . 'column_right.php'); ?>

<!-- right_navigation_eof //-->

</table></td>

</tr>

</table>

<!-- body_eof //-->

 

<!-- footer //-->

<?php require(DIR_WS_INCLUDES . 'footer.php'); ?>

<!-- footer_eof //-->

<br>

</body>

</html>

<?php require(DIR_WS_INCLUDES . 'application_bottom.php'); ?>

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