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The e-commerce.

HELP cannot log in to admin panel


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I dont know why this is happening all of the sudden. I havent done anything. When I go to my admin page to log in, it gives me a 403 forbidden error. The permissions were set to 744 so I changed them to 755 and now when I go there, it says "The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete." All of my files in my admin folder are set to 644 and all folders in the admin folder are set to 755.

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Do you / Did you have an SSL installed that has since expired ? Has your domain name server been changed ? Has your IP address been changed ?






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I dont have the original. The backup I have is from last month when everything was working fine but I did not check to see if the admin was working or not so when I saw this was not working I did a restore hoping that would work and it didnt. It is still the same. I looked at my config files and all the info looks correct.


If my main directory is my catalog and I dont have a catalog folder, should this look like this?

define('DIR_WS_CATALOG', '/');

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I would guess a bad .htaccess rule as there is a failed redirect.


Try replacing your admin .htaccess with a new one that only contains the basic necessities

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Typical install top level configure.php



define('HTTP_SERVER', 'http://www.********.com');

define('HTTP_CATALOG_SERVER', 'http://www.***********.com');

define('HTTPS_CATALOG_SERVER', 'http://www.**********.com');

define('ENABLE_SSL_CATALOG', 'false');

define('DIR_FS_DOCUMENT_ROOT', '/home/**********/public_html/');

define('DIR_WS_ADMIN', '/**********/');

define('DIR_FS_ADMIN', '/home/********/public_html/*********/');

define('DIR_WS_CATALOG', '/');

define('DIR_FS_CATALOG', '/home/*********/public_html/');

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');

define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');

define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');



define('DB_SERVER', 'localhost');

define('DB_SERVER_USERNAME', '***********');

define('DB_SERVER_PASSWORD', '**********');

define('DB_DATABASE', '********');

define('USE_PCONNECT', 'false');

define('STORE_SESSIONS', 'mysql');


To improve is to change; to be perfect is to change often.


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This is what my htaccess file looks like right now. What should it say?


# $Id: .htaccess 1739 2007-12-20 00:52:16Z hpdl $


# This is used with Apache WebServers


# For this to work, you must include the parameter 'Options' to

# the AllowOverride configuration


# Example:


# <Directory "/usr/local/apache/htdocs">

# AllowOverride Options

# </Directory>


# 'All' with also work. (This configuration is in the

# apache/conf/httpd.conf file)


# The following makes adjustments to the SSL protocol for Internet

# Explorer browsers


#<IfModule mod_setenvif.c>

# <IfDefine SSL>

# SetEnvIf User-Agent ".*MSIE.*" \

# nokeepalive ssl-unclean-shutdown \

# downgrade-1.0 force-response-1.0

# </IfDefine>



# If Search Engine Friendly URLs do not work, try enabling the

# following Apache configuration parameter


# AcceptPathInfo On


# Fix certain PHP values

# (commented out by default to prevent errors occuring on certain

# servers)


#php_value session.use_trans_sid 0

#php_value register_globals 1

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yes I go to the login.php page and it is saying the same thing.

The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

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