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osCommerce

The e-commerce.

1 pound being added to all order weights


dlcmpls

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I administer an ecomm site using osC. We've discovered that every order is getting 1 pound added to the weight for the order.

 

So for example, if I order something that is .25 pounds in weight, the shipping cost gets calculated on a weight of 1.25 pounds.

 

This happens for both our UPS shipping module and our USPS module.

 

Anyone have an idea? Is there some sort of minimum shipping weight option somewhere?

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