GoTTi Posted May 14, 2012 Share Posted May 14, 2012 when using the stamps.com import module, and i send the tracking info back to the server, it updates the order correctly, but it is not contacting the customer. is there a way to have the order update and contact the customer that the order is shipped out? Quote Link to comment Share on other sites More sharing options...
GoTTi Posted May 14, 2012 Author Share Posted May 14, 2012 @@DunWeb if you can help me.... using the stamps.com application to auto update the orders is working, but i would like to notify the customer when it updates the order delivery to delivered. i am looking at the shippingzoscommerce.php file and inside this file i see this code here: //prepare $comments & save it $comments="Shipped on $shipped_on".$Carrier.$Service.$TrackingNumberString; if(OSCOMMERCE_SHIPPED_STATUS_SET_TO_STATUS_3_DELIVERED==1) { tep_db_query("insert into " . TABLE_ORDERS_STATUS_HISTORY . " (orders_id, orders_status_id, date_added, customer_notified, comments) values ('" . $this->MakeSqlSafe($OrderNumber,1) . "', '3', now(), '0', '" . $this->MakeSqlSafe($comments). "')"); //update order status tep_db_query(" update ".TABLE_ORDERS." set orders_status='3' where orders_id='". $this->MakeSqlSafe($OrderNumber,1) ."'"); } else { if($current_order_status==1) $change_order_status=2; else if($current_order_status==2) $change_order_status=3; else $change_order_status=$current_order_status; tep_db_query("insert into " . TABLE_ORDERS_STATUS_HISTORY . " (orders_id, orders_status_id, date_added, customer_notified, comments) values ('" . $this->MakeSqlSafe($OrderNumber,1) . "', '".$change_order_status."', now(), '0', '" . $this->MakeSqlSafe($comments). "')"); tep_db_query(" update ".TABLE_ORDERS." set orders_status='".$change_order_status."' where orders_id='".$this->MakeSqlSafe($OrderNumber,1)."'"); } $this->SetXmlMessageResponse($this->wrap_to_xml('UpdateMessage',"Success")); } else { //display error message $this->display_msg=INVAID_ORDER_NUMBER_ERROR_MSG; $this->SetXmlError(1,$this->display_msg); } } now im focused in this area //update order status and i cant see anything that has to do with Notify Customers command like i would check when viewing orders.php page. do you see it in here? is there something i might have to add to this area to make it email the customer the shipping details when it updates the order? thanks. Quote Link to comment Share on other sites More sharing options...
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