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Customer reset password new password doesn't work


ggrant3

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I have a little problem with the customer password reset feature.

 

I had a call from a customer trying to reset their password and this problem presented itself to me.

 

When I go to the "forgot password" link I get redirected to the next page and enter the email address for the account. I get a new password emailed to me just fine.

 

Then I go back to the site and attempt to login using the new password and I get an error saying "Error: No match for E-Mail Address and/or Password." But then if I try to use the old password it still recognizes it and lets me login.

 

So for some reason my system isn't erasing the existing password and storing the new password.

 

What could be wrong?

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Look around comments # 10 and 11, and maybe this is your problem: http://www.oscommerce.com/forums/topic/295683-existing-user-password-issue/

Jason

 

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Nice one Jason, I'll tuck that away for later use.

 

Cheers

 

G

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