Downloadable Products HELP

[JosephDugger]

I have a completely digital products store. I have all my products set up as download products. I tried a test purchase and everything works perfect EXCEPT there is no link to the download. It just says DOWNLOAD LINK HERE : Then I go to "my purchases" and it shows my product under "download links" and gives the expiry date and number of downloads available but the name is not clickable, no download link. i have my pub and download folders permissions set , tried 777 and 755, no change. They are in their proper directories..

[♥14steve14]

Checlk the order status for the item in your admin.

[JosephDugger]

It says completed.

[♥14steve14]

Are downloads available at the completed level.

 

My other though is Did you add the filename extension to the filename when entering the download attribute.

[JosephDugger]

The filename is correct.

 

How do I ensure downloads are available at the completed level?

[JosephDugger]

someone please help me, it seems like such a small problem I just can't figure it out though.

[MrPhil]

You will want to install something like "Super Download Shop" http://addons.oscommerce.com/info/7783 anyway, as it's too easy to steal downloadable products with the vanilla install. If that doesn't clear up your original problem at the same time, continue the discussion here or in the mod support thread.

[jstraten]

Hi, I found a link that shows the contents.php (or something like that) requiring modification, cos I had the same problem as you. I wanted to paste the link in here to help you, but can't find it. It's a simple forward slash that was missing after ...catalog

[jstraten]

Hi, found the link:

• Real Name:Bill Kellum
  
• Gender:Male
  
• Location:Chicago
  

Posted 10 November 2006, 17:31

bkellum, on Nov 9 2006, 05:52 PM, said:

 

I have the same issue. Any solutions to this? :'(

Thanks,

Bill

YEA!!!!

 

Problem solved. I can't believe it was as simple as a typo.

 

In my catalog/includes/configure.php file, down in the downloads section, their was a missing "/" in my catalog name:

define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');

define('DIR_FS_CATALOG', '/home/sounkel6/public_html/eshop');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

It should be:

define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');

define('DIR_FS_CATALOG', '/home/sounkel6/public_html/eshop/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

 

 

Now my download links work perfectly. Yippee!! Woo Hoo!!!