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osCommerce

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can't connect to the database server


raydona

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Posted

Hi,

I am trying to install osCommerce 2.3.1 on my website. It just wouldn't connect to the database server. The error message I'm getting is:

There was a problem connecting to the database server. The following error had occured:

Access denied for user '.........'@'localhost' (using password: YES)

Please verify the connection parameters and try again.

 

For Database Server I've tried using "localhost", "mysql" and "mydomain.com". I thought I might have used the wrong Username, Password or Database Name. So I deleted and recreated the database but with no positive result.

My web host is webhostingpad and they are of no help, just cheap. Their telephone customer support doesn't have a clue and their email support returns wrong information and takes too long to respond. I wonder if anyone can help. I would be very grateful and considerably less frustrated.

Posted

If access is denied the server and db name have been entered correctly.

 

I would suggest the user name is spelt incorrectly or the access for the user you have in your config file is insufficient or the pw is wrong.

 

HTH

 

G

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