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osCommerce

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Problem with log in admin area


wiswis

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Posted

Hi there

 

Iam having a problem with my store yesterday i couldnt log in to admin area and after 3 hours i could log in and after that i couldnt log in to admin area can anyone help me with this

 

it showing all the time like this

 

Authorization Required

 

This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Posted

Hello

The problem can be manyfold, from the worng details being entered, server playing up, new sever move, or something more malicious.

I take it you are using HTACCESS protection?

You can try to delete the current username / password combination then seeing if the same occurs.

Depending on the type of HTACCESS you employ, or the version of your site

If you can come back with more info....

Nic

Sometimes you're the dog and sometimes the lamp post

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