Having issues with PayPal Website Payments Standard

[arkisaeo]

Ok, I've searched the forums on this (and google) and cannot figure out how to fix it for the life of me! :(

The issue:

 

Say someone selects the PayPal Website Standard Payment option as their payment option. But when they are redirected to PayPal (to sign into their paypal account, and pay for/confirm their order), instead of completing their order they just close the window, or even click the "cancel my order" link.

 

That unpaid for/unconfirmed order will still show up in the Admin panel, in the Orders section, as paid for and with a "Preparing" status.

 

What I need help with:

 

How do I set it up so if they decide to cancel the order, or don't pay for/abandon the order, it will NOT show up in the Orders section of the Admin panel?

 

 

Also, I am wondering, is the PayPal Express option a better one to use than the Website Payment Standard one?

 

 

A couple notes:

 

This is for version RC2v2.2

 

I used these instructions to setup the PayPal mod.

 

The site having the issue is here (in case you want to test it yourself)

[FIMBLE]

i believe that PayPal IPN http://addons.oscommerce.com/info/2679does what you need, otherwise you can create a new status with a differentcomment like abandoned cart or similar and set it as the status instead of thepreparing one.

 

[arkisaeo]

Ok, I installed the IPN for Paypal Website Payments Standard and...it didn't fix anything. I'm still having the same problem.

 

However, I do have a correction to make.

 

Initially, I thought the unpaid order appeared in the Admin panel once people were redirected to PayPal to complete the order.

I was wrong.

 

The unpaid orders appear in the Admin panel once a customer reaches the checkout_confirmation.php page--which is before they hit the "continue" button to even go to PayPal at all.

 

I need to have this setup so orders do NOT show up in the Admin panel UNTIL they are paid for.

 

Help?

[satish]

There are two order status that are configured thru admin.

 

So set first to pending and other one to processing.

 

Satish