vishalchauhan Posted July 28, 2011 Posted July 28, 2011 Hi Everyone, I have installed UPS XML 1.3.91 for shipping charge but it's giving me error like United Parcel Service United Parcel Service 10002: The XML document is well formed but the document is not valid If you prefer to use UPS as your shipping method, please contact Test Store via Email. Please help , i am new for it and want to install usp shipping charges. What is the process/steps for installing this module? Access key is required for ups shipping? How can i get it? Please guide me.. Thanks in advance. Quote Please take backup of your files before do changes suggested by me
monsterfa Posted August 20, 2011 Posted August 20, 2011 ok for the issue that you are having here are your fixes: First of all do you have an online UPS account setup? If not you will need to create one. Secondly, you will have to request a XML access key from UPS under the [Online Tools]. Third, you need to request them to change the access key from "test" to "production". You will need to fill in all the information in the shipping module as requested. This should alleviate the problems you are having. also please post the information that you have entered into the shipping module so we can take a look at it. Quote
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