roolance Posted July 25, 2011 Posted July 25, 2011 Hi- Today I was trying to fix a "no path to /images" folder error in includes/configure.php and admin/includes/configure.php While I was doing that I didn't know there was another user adding a product to the site. Now, the front-end store (ie, www.thestore.com/catalog) has disappeared (it loads a completely blank page - no code in the source at all). Strangely the administrator (ie, www.thestore.com/catalog/admin) is working fine. I've looked at my Apache error_logs and can't decipher what's going on - it shows errors loading a specific product page. I appreciate anyone's advice here, either how to troubleshoot the error via the log(s) or what could possibly be messed up in configure.php Thanks!
Guest Posted July 25, 2011 Posted July 25, 2011 Jim, One of the files you edited now has an invalid php tag that is causing the page to not load. I suggest restoring your backups and then try the edits again. Also, just for information purposes, the other user who added the product, would have NO effect on the files for the catalog. When you add a product only the database is changed, and if you uploaded an image, it would be added to the /images directory. Chris
roolance Posted July 25, 2011 Author Posted July 25, 2011 Yeah the restore old backup fixed it fine. Now to figure out why the admin panel gives the warning that /catalogimages/ can't be found (there's supposed to be slash between catalog and images). Where is this setting, and in which configure.php file? Or both?
Guest Posted July 25, 2011 Posted July 25, 2011 Jim, This is the issue: /catalogimages/ The configure.php file path is incorrect, there should be a trailing " / " after the catalog directory name. Chris
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