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Checkout Shipping problems

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I just upgraded my store to osCommerce version 2.3.1 a couple months ago, and I'm having a problem with new customers creating accounts and then being unable to get any shipping options when they make a purchase. For some reason, when customers from Missouri or Pennsylvania register and try to make a purchase, my US shipping options will not show up for them. However, if they enter a new address with the same account, and put in identical shipping information, the shipping options will show up.


Shipping options won't show up with the original shipping address, but if I put in the exact same information as a "new" shipping address, it works fine and my US shipping options appear.


Any input would be greatly appreciated. Thanks.

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