Jump to content
  • Checkout
  • Login
  • Get in touch


The e-commerce.

How To Turn Off Authorize.net html order email?


Recommended Posts

[This was originally posted in the wrong forum.]


I have Authorize.net Credit Card AIM installed as a payment method.


When an order is created, the site sends the customer the standard text version email summarizing the order. A second email is also sent to the customer. The second is an html version email that also summarizes the order. It must be trigger somewhere in the Authorize.net payment contribution because the email contains the Authorize.net transaction ID and it only happens with credit card orders.


At first, I thought that it was an Authorize.net developer's setting. However, when I switch it over to production with another account, it still produced the html version emails. Although I'm pretty sure that the setting have to be somewhere in OSC, I cannot find setting the the admin payment module for the email.


Since I think that it may be confusing for the customer to receive a text and html version of the order acknowledgement, how do I turn off the html order email that is trigger somewhere by Authorized.net?



Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...