checkout_process

[steveluk]

I'm slowly recovering my website based on osCommerce 2.2-MS2. Here's a problem I have to deal with currently:

When the customer enters the payment info and clicks the 'Confirm Order' button the site just shows a blank screen at checkout_process.php and sits there. The order has been processed because the confirmation email was sent and the order can be found in the database.

I confirmed that the file checkout_process.php is exactly the same as the original working one so I don't know how to troubleshoot in this case. Any suggestions?

[germ]

If you have an errorlog file provided by the host check it.

 

If not you could read the posts by steve_s starting here about getting the site to make a log file.

 

That thread is about errors in the admin but you can do the same thing in the catalog.

 

Without an error message of some type you don't have a clue where to look.

[steveluk]

There's no error in the error_log file. And I can even include a line in the code that indicates the completion of the order in checkout_process.php:

 

tep_session_unregister('sendto');

tep_session_unregister('billto');

tep_session_unregister('shipping');

tep_session_unregister('payment');

 

tep_session_register('last_order');

$last_order = $insert_id;

?> Your Order has been processed. <?php //Added by myself

 

The screen just displays my line and nothing else. I'd like to successfully go to checkput_success.php from there.

[steveluk]

I'm pretty sure the problem lies in this line:

tep_redirect(tep_href_link(FILENAME_CHECKOUT_SUCCESS, 'order_id='. $insert_id, 'SSL'));

 

I don't know whether getting a new ssl certificate from VeriSign has anything to do with this but it just can't get redirected to checkout_success.php.

I even tried this instead:

$link = tep_href_link(FILENAME_CHECKOUT_SUCCESS, 'order_id='. $insert_id, 'SSL');

header ("Location: ".$link);

 

And it still won't work.

$link is 'https://www.mysite.com/checkout_success.php?order_id=73171'.

[knifeman]

My file looks like this at the end:

 

// unregister session variables used during checkout
 tep_session_unregister('sendto');
 tep_session_unregister('billto');
 tep_session_unregister('shipping');
 tep_session_unregister('payment');
 tep_session_unregister('comments');

 tep_redirect(tep_href_link(FILENAME_CHECKOUT_SUCCESS, '', 'SSL'));

 require(DIR_WS_INCLUDES . 'application_bottom.php');
?>

 

Tim

[steveluk]

Same thing here! But checkout_success.php never comes up!

 

My file looks like this at the end:

 

// unregister session variables used during checkout
 tep_session_unregister('sendto');
 tep_session_unregister('billto');
 tep_session_unregister('shipping');
 tep_session_unregister('payment');
 tep_session_unregister('comments');

 tep_redirect(tep_href_link(FILENAME_CHECKOUT_SUCCESS, '', 'SSL'));

 require(DIR_WS_INCLUDES . 'application_bottom.php');
?>

 

Tim

[steveluk]

I found the exact same problem as described in this post:

http://www.oscommerce.com/forums/topic/292058-checkout-processphp-issue/

 

So it's obviously a time-out issue relating to the email sending.

 

Did anyone find the solution to it?