Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

shipping cost with virtual and physical products


henkbart

Recommended Posts

Hello,

 

I have a shop with both Virtual and Phisical products.

The problem is when a customer want both a virtual and physical article in 1 order.

In this case the shipping page is skipped because there is a virtual product in the shopping cart.

 

I already searched the forum, but found nothing that can do this.

 

Can someone help me please

Greetings,

 

Henk Bartels

Link to comment
Share on other sites

Not sure what shipping methods you are using but there is a no-cost shipping for 0 weight items in the add-on section. You'd just need to make all your downloadable stuff is 0 weight.

Link to comment
Share on other sites

Not sure what shipping methods you are using but there is a no-cost shipping for 0 weight items in the add-on section. You'd just need to make all your downloadable stuff is 0 weight.

That is already done but the problem is, if there is a virtual product in the shopping cart the shipping module is skipped and so no shipping option can be chosen.

Greetings,

 

Henk Bartels

Link to comment
Share on other sites

No idea what module you installed to do that. I've sold virtual products for many years and never had that problem. I would guess whatever module you installed to handle the virtual products is causing the problem. As that isn't normal OSC behavior.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...