xelax Posted May 25, 2011 Share Posted May 25, 2011 Hello! I'm setting up a new install of V2.3.1 Have set up my first product category but when i try to add a product I only get the top half of the New Product page. I scroll down and the page stops at 'Product Image'. I have attached a screenshot (below) so you can see what I mean - note the scroll bar on the right is all the way down! You can also see there is no html editor in the product description box (there is one shown in the documentation that comes with osc). I'm sure I'm just being dumb, but any help much appreciated! Thanks! Link to comment Share on other sites More sharing options...
Guest Posted May 25, 2011 Share Posted May 25, 2011 Alex, Have you made code edits to the categories.php file ? Have you clicked the error icon on the bottom left of the screen to find out what the error is ? (! Done) Chris Link to comment Share on other sites More sharing options...
xelax Posted May 25, 2011 Author Share Posted May 25, 2011 Thanks for the reply. I've not made any changes to the page and I can't see an error message. It's starnge. I've set up one of these before (a while ago now - v 2.2) and this part was all pretty straight forward! Any thoughts Link to comment Share on other sites More sharing options...
Guest Posted May 25, 2011 Share Posted May 25, 2011 Alex, Click the (! Done) image on the bottom left of the web browser, it will give you the error message. Chris Link to comment Share on other sites More sharing options...
xelax Posted May 25, 2011 Author Share Posted May 25, 2011 Hi and thanks! Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.6; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Timestamp: Wed, 25 May 2011 20:38:48 UTC Message: HTML Parsing Error: Unable to modify the parent container element before the child element is closed (KB927917) Line: 0 Char: 0 Code: 0 URI: http://www.uavshop.co.uk/catalog/admin/categories.php?cPath=&action=new_product Link to comment Share on other sites More sharing options...
xelax Posted May 25, 2011 Author Share Posted May 25, 2011 Hi and thanks! Don't understand this at all I'm afraid! Any ideas greatly appreciated! Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.6; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Timestamp: Wed, 25 May 2011 20:38:48 UTC Message: HTML Parsing Error: Unable to modify the parent container element before the child element is closed (KB927917) Line: 0 Char: 0 Code: 0 URI: http://www.uavshop.c...ion=new_product Link to comment Share on other sites More sharing options...
Guest Posted May 25, 2011 Share Posted May 25, 2011 This was answered in your duplicate post here: http://www.oscommerce.com/forums/topic/375654-error-message-help-please/page__pid__1585034#entry1585034 Chris Link to comment Share on other sites More sharing options...
xelax Posted May 25, 2011 Author Share Posted May 25, 2011 Thanks Chris, it's working now! Any idea why it's written the way it is and not with the changes suggested? Is it a mistake or is there another reason? Best! Alex Link to comment Share on other sites More sharing options...
Guest Posted May 26, 2011 Share Posted May 26, 2011 Alex, Quite honestly, I have never come across the issue when installing osCommerce. I have read the thread and although there is no actual 'reason' for the issue arising randomly, it does happen. The original code works without issue on most installations, so I guess there is no reason to change the core code. Chris Link to comment Share on other sites More sharing options...
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