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osCommerce

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MS1: PAYPAL PAYMENT RECEIVED BUT NO ORDER


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I received an order tonight ....well kinda.

 

I get an email from PayPal telling me I've been sent money :D and see that it's relative to my business... but no order email. I login to my admin area... no order. The customer exists (he actually signed up a few weeks back) but no evidence of an order.

 

I emailed him and told him what had happened, he emailed me back with his order and said he didn't have any issues or errors.

 

Looks to me that OSC didn't receive the final 'ok' from PayPal. I wonder if the customer didn't complete the process in some way???

 

Anyone else have this happen?

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I get it all the time. The problem is that when customer goes to pay at

paypal, customer must click the "cotinue" link to get back to OSC. That is

how OSC knows that a payment is been made and therefore send

you the "order process" email.

 

There is not a whole lot you can do except tell your customers that they must click that final link in paypal.

 

 

Steve.

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WHich file can we go into to put the text "Please click "continue" button at paypal" under the word Paypal on the choose payment page.

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you will need to change the following file:

 

catalog/includes/languages/english/modules/payment/paypal.php

 

Change this:

  define('MODULE_PAYMENT_PAYPAL_TEXT_TITLE', 'PayPal');

 

To This:

  define('MODULE_PAYMENT_PAYPAL_TEXT_TITLE', 'PayPal<br></b><font size="-2">Please click on the <b>"Continue"</b> link in PayPal after you send your payment.<b> ');

 

 

your payment section on checkout_payment.php will now look like this:

a.jpg

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define('MODULE_PAYMENT_PAYPAL_TEXT_TITLE', 'PayPal<br></b><font size="-2" color="#FB0000">Please click on the <b>"Continue"</b> link in PayPal after you send your payment.</font><b> ');

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thanks for being so helpful

 

I cannot find a color chart for oscommerce font colors. Can you point me in the right direction. This search feature doesn't seem to let me put terms inside quotes.

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define('MODULE_PAYMENT_PAYPAL_TEXT_TITLE', 'PayPal<br>  *</b><font size="-2">Please click on the <b>"Continue"</b> link in PayPal after you send your payment.<b> ');

 

I'd suggest doing that. It indents it with an asterix. What's the big deal you say? Well in order emails, you will get this:

 

Payment Method

------------------------------------------------------

PayPalPlease click on the "Continue" link in PayPal after you send your payment.

 

Unless you send HTML mail. Regular mail cannot read the

 

<br>

and bold and fontsize.

Peace!

Sygyzy

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