log in and checkout confirmation broken

[Guest]

I am at my wits end.

I have exhausted all resources.

Hosting company can detect no problems on their end for this.

Have searched to no avail for solutions.

 

Have not had this problem on any other oscommerce installations I have done.

I have installed a clean install of oscommerce v2.3 with no modifications and still produces error.

The problem:

Sometimes when clicking 'confirm checkout' (last step) the browser will hang. Has never timed out or given error, just continues to load. Email is not sent to customer but order is listed in admin console.

Also, when logging in sometimes will just return to login page and not my account page. I can sometimes reproduce this error by logging out then trying to log back in. if it does not log me in and returns to log in page I have found that clearing cookies and cache, then refreshing page, will allow a successful log in.

I have found no pattern in when it will lock up on confirmation page.

Initially found problem with checkout using payment module. Would process on bank end fine but would not return to catalog.

Tested using COD payment module and will not always confirm order. Just 'hangs'.

I can attach any information that will help resolve this problem.

I do not know if two problems are related.

(thinking it is session/cookie/cache problem)

Here is some basic information:

windows server

php v4.4.9

ssl

Have reviewed and modified php.ini file to conform with application requirements as in http://www.oscommerce.info/confluence/display/OSCOM23/Requirements.

configured store for ssl as per http://www.oscommerce.com/forums/topic/151162-the-ssl-in-oscommerce-guide-for-the-innocent/

site I having problems with (2 mods - payment and a category description) https://gulfshoresalbeachrentals.com/catalog/index.php

test site that has no mods https://gulfshoresalbeachrentals.com/catalog_test/index.php

 

Hopefully someone has had this problem and knows a fix, otherwise I can post any information that will help resolve.

Thank you for any help,

Lance

[satish]

probably SSL issue.

 

Checkout configuration.

If no SSl defind SSL to false.

 

 

Satish

[Guest]

have not had log in problem occur since post but do have it still hanging on checkout confirmation sometimes.

Checkout_process and the ssl could be where problem is but still not sure.

no sure exactly what you meant. I do have a ssl but should set to false? is set to true and made other adjustments as listed in (http://forums.oscomm...r-the-innocent/)

 

Since I do not get emails sent to customer when it locks up but is added to admin console problem might be with email?

have added ini_set(sendmail,from) beacause of hosting company and windows server.

 

still looking for any suggestions

[Guest]

Was thinking checkout_process was hanging on email send. Disabled send email and process seems to work faster and without hanging up. Will continue to test but really hoping, at the least, discovered cause of problem.

windows server

email settings:

smtp - transport method

lf - linefeeds

true - use MIME HTML

false - verify through dns (have tested true and still hangs)

false - send emails (need to turn on)

 

have added line ini_set(sendmail, <fromaddress>) to email.php (was required by hosting company to send mail)

 

do not recall any other changes to email.

 

Any tips to email sending, smpt, ssl, windows server?

 

Thank you

[Guest]

have found out deleting this line in checkout_process will remove any lockups

tep_mail($order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address'], EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

Now this is the same as disabling send emails i reckon.

have been told by hosting company I need to send emails without ssl.

Anyone help as to how to maybe send emails from checkout process without ssl?