Help! Error: The images directory cannot be uploaded to

[betar]

Hi,

 

I have recently installed oscommerce and I images are not displaying. http://syd-srv09.ezyreg.com/~homebug

 

In the admin control panel I am getting the error message 'Error: The images directory cannot be uploaded to. (click here to review the directory permissions' in the logo section. I am assuming this is the same problem.

 

So I have checked the permissions, folders are set to 755, files set to 644, config.php set to 444.

 

What am I doing wrong? :(

 

thanks so much

[Xpajun]

I would check that your catalog/images folder does have 755 permissions and all the folders within it.

 

If it does, you could try a temporary permission change to 777 to see if that sorts the problem but changing back to 775 and then 755 to test if it then works properly.

 

If it works at 777 but not 755 then it may be a hosting problem

[betar]

Hi Julian,

 

I just changed as you suggested, still no go :( The images aren't displaying in admin panel either.

 

I renamed the admin file, Do the config files look ok to you:

 

includes/configure.php

 

define('HTTP_SERVER', 'http://syd-srv09.ezyreg.com');

define('HTTPS_SERVER', 'http://syd-srv09.ezyreg.com');

define('ENABLE_SSL', false);

define('HTTP_COOKIE_DOMAIN', '');

define('HTTPS_COOKIE_DOMAIN', '');

define('HTTP_COOKIE_PATH', '/~homebug/');

define('HTTPS_COOKIE_PATH', '/~homebug/');

define('DIR_WS_HTTP_CATALOG', '/~homebug/');

define('DIR_WS_HTTPS_CATALOG', '/~homebug/');

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 

define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');

define('DIR_FS_CATALOG', '/home/homebug/public_html/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

 

osc_admin/includes/configure.php

 

define('HTTP_SERVER', 'http://syd-srv09.ezyreg.com');

define('HTTP_CATALOG_SERVER', 'http://syd-srv09.ezyreg.com');

define('HTTPS_CATALOG_SERVER', 'http://syd-srv09.ezyreg.com');

define('ENABLE_SSL_CATALOG', 'false');

define('DIR_FS_DOCUMENT_ROOT', '/home/homebug/public_html/');

define('DIR_WS_ADMIN', '/~homebug/osc_admin/');

define('DIR_FS_ADMIN', '/home/homebug/public_html/osc_admin/');

define('DIR_WS_CATALOG', '/~homebug/');

define('DIR_FS_CATALOG', '/home/homebug/public_html/');

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');

define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');

define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

 

Thanks so much for your help!

[Xpajun]

You server name is syd-srv09.ezyreg.com/~homebug not syd-srv09.ezyreg.com

 

Try this:

 define('HTTP_SERVER', 'http://syd-srv09.ezyreg.com/~homebug'); // eg, http://localhost - should not be empty for productive servers
 define('HTTPS_SERVER', 'http://syd-srv09.ezyreg.com/~homebug'); // eg, https://localhost - should not be empty for productive servers
 define('ENABLE_SSL', false); // secure webserver for checkout procedure?
 define('HTTP_COOKIE_DOMAIN', 'syd-srv09.ezyreg.com/~homebug');
 define('HTTPS_COOKIE_DOMAIN', 'syd-srv09.ezyreg.com/~homebug');
 define('HTTP_COOKIE_PATH', '/');
 define('HTTPS_COOKIE_PATH', '/');
 define('DIR_WS_HTTP_CATALOG', '/');
 define('DIR_WS_HTTPS_CATALOG', '/');
 define('DIR_WS_IMAGES', 'images/');
 define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
 define('DIR_WS_INCLUDES', 'includes/');
 define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
 define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
 define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
 define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
 define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');
 define('DIR_FS_CATALOG', dirname($HTTP_SERVER_VARS['SCRIPT_FILENAME']) . '/');
 define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
 define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

(ADMIN)

 define('HTTP_SERVER', 'http://syd-srv09.ezyreg.com/~homebug'); // eg, http://localhost or - https://localhost should not be NULL for productive servers
 define('HTTP_CATALOG_SERVER', 'http://syd-srv09.ezyreg.com/~homebug');
 define('HTTPS_CATALOG_SERVER', 'http://syd-srv09.ezyreg.com/~homebug');
 define('ENABLE_SSL_CATALOG', 'false'); // secure webserver for catalog module
 define('DIR_FS_DOCUMENT_ROOT', $DOCUMENT_ROOT); // where your pages are located on the server. if $DOCUMENT_ROOT doesnt suit you, replace with your local path. (eg, /usr/local/apache/htdocs)
 define('DIR_WS_ADMIN', '/admin/');
 define('DIR_FS_ADMIN', DIR_FS_DOCUMENT_ROOT . DIR_WS_ADMIN);
 define('DIR_WS_CATALOG', '/catalog/');
 define('DIR_FS_CATALOG', DIR_FS_DOCUMENT_ROOT . DIR_WS_CATALOG);
 define('DIR_WS_IMAGES', 'images/');
 define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
 define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');
 define('DIR_WS_INCLUDES', 'includes/');
 define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
 define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
 define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
 define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
 define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
 define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');
 define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
 define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
 define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
 define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
 define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
 define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

 

Change admin for your new admin name (random characters are far stronger than names)

[betar]

Hi again,

 

thanks so so much for your help, i really appreciate it.

 

I tried the info you provided and it hasnt worked, still no pics up on either the shopfront or admin panel. Its almost like it cant find the images. Very frustrating . . . .

[betar]

Ooops! I am now getting this error when I try to get to my admin: Parse error: syntax error, unexpected '/' in /home/homebug/public_html/osc_admin/includes/configure.php on line 9

 

There's no '/' in there.

 

Thanks again