ggrant3 Posted April 11, 2011 Share Posted April 11, 2011 I just added a few new products and in the admin side where I was putting the items' information I added 2 additional images which should show up under the main image (as thumbnails) that the customer sees and enlarge when the thumbnails are clicked. Well I just went to my products' page and all I have is the one main image. I have no thumbnails of the smaller additional images that I uploaded on the admin side. So that made me check my other products and none of my other products are showing the additional images anymore either. But they have additional images uploaded on the admin side. I looked through the admin side for an option that I might have changed but I don't see anything related to the amount of additional images that are (or can be) shown. What could be wrong? Link to comment Share on other sites More sharing options...
ggrant3 Posted April 12, 2011 Author Share Posted April 12, 2011 Bump for ideas on why only one image shows up on my product pages (customer side) when I can add multiple images on the admin side (when I edit a products information). Link to comment Share on other sites More sharing options...
ggrant3 Posted April 13, 2011 Author Share Posted April 13, 2011 Still can't figure this out. Link to comment Share on other sites More sharing options...
ggrant3 Posted April 14, 2011 Author Share Posted April 14, 2011 Is there a setting in the admin section that would control the amount of images shown on the product pages (customer side)? Link to comment Share on other sites More sharing options...
SLiCK_303 Posted April 15, 2011 Share Posted April 15, 2011 I assume you are using v2.3.1... Go into the admin, and edit the product and see if you have anything in HTML Content(for popup), under the extra images, and if you do, try leaving it blank.... Link to comment Share on other sites More sharing options...
♥14steve14 Posted April 15, 2011 Share Posted April 15, 2011 Have you put an image into both selection boxes in the product info page. Try with one imafe first and enter the same image into the main image box and then add the same image into the first large image box. Then try adding additional images into further large image boxes. REMEMBER BACKUP, BACKUP AND BACKUP Link to comment Share on other sites More sharing options...
siege Posted April 17, 2011 Share Posted April 17, 2011 Hi Although I already read a lot of posts in this forum, this is my first one, so thank you all for your great contributes I'm trying to add some products to my store (http://www.dolce-divano.com/test/), but when I add images, they don't show up! The I go to "Edit" and nothing appears in that field. I tried, in both "main image" and "large image" to use JPG and GIF images. I resized the "main page" image to 100 x 80 px and selected a folder in my computer. How should I do it? Best regards Siege Link to comment Share on other sites More sharing options...
siege Posted April 17, 2011 Share Posted April 17, 2011 Hi Although I already read a lot of posts in this forum, this is my first one, so thank you all for your great contributes I'm trying to add some products to my store (http://www.dolce-divano.com/test/), but when I add images, they don't show up! The I go to "Edit" and nothing appears in that field. I tried, in both "main image" and "large image" to use JPG and GIF images. I resized the "main page" image to 100 x 80 px and selected a folder in my computer. How should I do it? Best regards Siege Found IT! It was only a permition problem. Sorry. I had already checked that, but when triying to solve another problem I found the folder without the permitions Thanks anyway Link to comment Share on other sites More sharing options...
ggrant3 Posted April 17, 2011 Author Share Posted April 17, 2011 I assume you are using v2.3.1... Go into the admin, and edit the product and see if you have anything in HTML Content(for popup), under the extra images, and if you do, try leaving it blank.... I am using v2.2 Link to comment Share on other sites More sharing options...
ggrant3 Posted April 17, 2011 Author Share Posted April 17, 2011 Have you put an image into both selection boxes in the product info page. Try with one imafe first and enter the same image into the main image box and then add the same image into the first large image box. Then try adding additional images into further large image boxes. I have included images in the main and additional image boxes. I have Additional image 1,2,3 all uploaded with images that were displaying fine for months up until a few weeks ago. And now they are not showing up. Only the one main image appears, no thumbnails show up in the product page (customer side) but they are visible and uploaded in the admin side of the product. Link to comment Share on other sites More sharing options...
ggrant3 Posted April 17, 2011 Author Share Posted April 17, 2011 Okay I finally figured it out. Since the problem was on the customer side (product_info) page I found a recent contribution that included a replacement product_info file (not a snippet of code to be added to existing files) so by uploading their files (instead of the author offering the code snippets itself) it screwed up my product_info file. I wanted to clear this up for anyone in the future that has a similar problem. Always add code snippets, do not replace the entire file. Link to comment Share on other sites More sharing options...
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