Missing the revenue and customers graph

[blr044]

Am noticing that the graphs and langauge drop down box when at configuration in admin. Even compared with vanilla files in hopes of finding why this has happen. So would like to ask the forum for any suggestions where I might need to look. Below is two images in which one will see to what I am referring to:

 

First img is the correct one:

 

Second shot is what I have at the present time:

 

Thank you.

[knifeman]

Am noticing that the graphs and langauge drop down box when at configuration in admin. Even compared with vanilla files in hopes of finding why this has happen. So would like to ask the forum for any suggestions where I might need to look. Below is two images in which one will see to what I am referring to:

 

 

Thank you.

Are you using IE9?

 

My link

[blr044]

Are you using IE9?

 

My link

 

I use IE8 or FF 3.6.16. Also disabled those two graphs as you did and the same results, everything moved up. I do know at one time, the graphs were visible.

 

Thanks.

[knifeman]

I use IE8 or FF 3.6.16. Also disabled those two graphs as you did and the same results, everything moved up. I do know at one time, the graphs were visible.

 

Thanks.

It may be a setting in the browser. Mine are invisible with IE, but show just fine in FF.

So the site is working, just not my browser. I did not dig thru any browser settings after discovering it was IE9

 

Tim

[AndrewRavenwood]

I have revived this thread as an alternative to starting a new one.

 

Until a couple of days ago I didn't realise that the graphs on the dashboard existed. I began to occasionally see a brief flash of a couple of graphs when navigating away from the page and I realised that the big gap at the top of the page that I had intended to look into eventually actually has a purpose!

 

Some quick Googling found this thread and a few others like it, the consensus was that the problem was viewing the page in Internet Explorer and a switch to a decent browser would fix the issue, however in my case I use both Firefox and Chrome to view the admin section. Therefore it must be an add on such as Adblock? No such luck. Running the browser with extensions disabled doesn't bring the graphs back.

 

So what is causing the graphs to fail to display (At least 99.5% of the time)?

 

I don't know. I do know that the <divs> that should contain the graphs are empty.

 

I'd try to debug the thing myself but I'm not too hot on Javascript, I don't have time and ultimately they are a nice to have rather than a necessity.

 

So, wondering if in the interim a quick fix has been found or released to display these graphs?

 

Cheers

Andrew

[knifeman]

2 ways in this thread.

http://www.oscommerce.com/forums/topic/389348-dashboard-not-showing-in-ie/

 

Tim

[AndrewRavenwood]

@@knifeman Unless I'm very much mistaken both those examples deal with Internet Explorer which is not an issue in my case.

 

It occurs to me that I will have changed the version of Jquery from the version initially installed to the most up to date version when I added some of my own stuff in. So it's possible (And this is without looking) that some of the script produced by this module uses deprecated code. Which may or may not cause an issue.

 

For the time being I have updated the database and set both modules to false until I can devote some time to making them work....So that's item number *3,000,101 on my to do list sorted :D

 

*Disclaimer: My to do list isn't really this big even if it does feel like it.

[knifeman]

Yes I see now you mentioned using FF and chrome. Sorry.

Good to know somebody else has a list as big as mine.

 

Tim