carrzkiss Posted March 12, 2003 Share Posted March 12, 2003 Hello All; I am in the process of re-opening my Music Store online, and seem to be having a slight problem when testing the check out process. The customer receives a confirmation e-mail, But we receive nothing?? We have the e-mail address set up in the admin area. Is it suppose to send an e-mail to us when a purchase is made?? If so. Then why isn't it sending out??? This is how it is setup : Email Address [email protected] Email From my store name <[email protected]> Please someone let me know, about receiving an email on orders placed? Thank you p.s. There are "2" active stores set up on my server, and as of right now, neither of them have reported receiving emails of orders placed? Thank you Wayne Carrz-Fox-Fire Promotions Thank You Wayne & Carr Barron Link to comment Share on other sites More sharing options...
Guest Posted March 12, 2003 Share Posted March 12, 2003 Make sure in admin/configuration/e-mail options that send e-mail is set to true HTH The_Bear Link to comment Share on other sites More sharing options...
carrzkiss Posted March 12, 2003 Author Share Posted March 12, 2003 This is the only options that I see, about setting e-mail in the Admin/configuration Send Extra Order Emails To Send extra order emails to the following email addresses, in this format: Name 1 <email@address1>, Name 2 <email@address2> Would this be were I would need to specify my address at? Wayne Carrz-Fox-Fire Promotions Thank You Wayne & Carr Barron Link to comment Share on other sites More sharing options...
carrzkiss Posted March 12, 2003 Author Share Posted March 12, 2003 "1" other thing. In admin/configuration/E-mail options Send Emails = True; So that is set. correct, But I think that is just for sending out emails to the customers? I think that it is : Send Extra Order Emails To Send extra order emails to the following email addresses, in this format: Name 1 <email@address1>, Name 2 <email@address2> That may need to be set? Wayne Carrz-Fox-Fire Promotions Thank You Wayne & Carr Barron Link to comment Share on other sites More sharing options...
carrzkiss Posted March 12, 2003 Author Share Posted March 12, 2003 When I set the <Send Extra Orders Email to:> I get this error, when I "Confirm Order" Warning: Server Error in G:InetpubwwwrootCarrz-Firecatalogcatalogincludesclassesemail.php on line 454 Warning: Cannot add header information - headers already sent by (output started at G:InetpubwwwrootCarrz-Firecatalogcatalogincludesclassesemail.php:454) in G:InetpubwwwrootCarrz-Firecatalogcatalogincludesfunctionsgeneral.php on line 23 I am at a loss now. Wayne Carrz-Fox-Fire Promotions Thank You Wayne & Carr Barron Link to comment Share on other sites More sharing options...
Guest Posted March 12, 2003 Share Posted March 12, 2003 http://www.oscommerce.com/community/faq,1-7/q,17 Link to comment Share on other sites More sharing options...
Guest Posted March 12, 2003 Share Posted March 12, 2003 Even better http://wiki.oscommerce.com/helpErrors (I'll have to get use to that super helpful site) HTH The_Bear Link to comment Share on other sites More sharing options...
carrzkiss Posted March 12, 2003 Author Share Posted March 12, 2003 I found the problem, That was not the "Headers" in the files themselves. It was this. Send Extra Order Emails To C.F.F. Promotions Order <[email protected]> I had to remove the "C.F.F. Promotions Order" Out. And it worked. But is this the only way to receive e-mails of Customers Orders???? Wayne Carrz-Fox-Fire Promotions Thank You Wayne & Carr Barron Link to comment Share on other sites More sharing options...
carrzkiss Posted March 13, 2003 Author Share Posted March 13, 2003 OK. "1" Very important question here. And if resolved we can wrap up this string here. Once I get setup to receive "Credit Cards" And run an "SSL" When receiving the CC #'s the email that is sent to me (I will most likely have it set up to run the Numbers Manually, Like I use to in my Local Store) The e-mail that comes from. {Send Extra Order Emails To } This is not going to be right? This is just going to show the order placed, and not the CC # information, ????? What else do I need to check in order to receive the proper e-mail? Could someone please let me know this, As I am hoping to have everything ready to bring My Music Store site live on around Monday. (Hopefully) selling Music Publication's....i.e. Guitar | Bass | Drums | Keyboard | Piano | Vocal Instuctomental. Books. Thank you Wayne Carrz-Fox-Fire Promotions Thank You Wayne & Carr Barron Link to comment Share on other sites More sharing options...
Guest Posted March 13, 2003 Share Posted March 13, 2003 Ok, you have the shop se up so that you receive a copy of the order confirmation, correct? You are planning on processing your credit card orders offline, right? To process your cards offline and get the CC numbers, first, you enable the credit card module in the admin>Modules>Payment. To enable the module click on the little green "light" . Second, click the icon on the far right of the same line, click edit, in the box that asks for the email address put the same address that is receiving the confirmation, make any other changes you wish and click update. Link to comment Share on other sites More sharing options...
carrzkiss Posted March 13, 2003 Author Share Posted March 13, 2003 Hello Kim; Ok, you have the shop se up so that you receive a copy of the order confirmation, correct? This is the problem???? Where do i set this up at??? I have admin/configuration/e-mail options that send e-mail is set to true This set. And I do not receive nothing, Or is it that I need to set this? Send Extra Order Emails To Send extra order emails to the following email addresses, in this format: Name 1 <email@address1>, Name 2 <email@address2> ?? If I do the 2nd one here, it sends me a Copy of the Order, that is sent to the Customer? Is this what I am suppose to be receiving??? This is what I need to know right this moment, The Credit Card Processing, I will keep your information handy, To do that, I just need to know about receiving the "Customer Order" Right this moment. Wayne Carrz-Fox-Fire Promotions Thank You Wayne & Carr Barron Link to comment Share on other sites More sharing options...
Guest Posted March 13, 2003 Share Posted March 13, 2003 Send Extra Order Emails ToSend extra order emails to the following email addresses, in this format: Name 1 <email@address1>, Name 2 <email@address2> Yes, in order for you to receive email notification that an order has been placed you need to have the above done. The email that you receive is a copy of the order confirmation that you customer receives. Link to comment Share on other sites More sharing options...
carrzkiss Posted March 13, 2003 Author Share Posted March 13, 2003 Thank you so very much, Now I need to go in and do that to the other "2" stores that are on my IIS Server. Thank you. KIM Wayne Carrz-Fox-Fire Promotions Thank You Wayne & Carr Barron Link to comment Share on other sites More sharing options...
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