Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

First Data changes cause API to crash


WhiteKnight

Recommended Posts

Hi,

As some others have posted in the Payments->Others forum there was a problem with First Data (formerly Linkpoint) on Friday 3/4/11 with the API interface. I have spoken with First Data, they have not been very forthcoming about what went wrong (no surprise) but insist it it fixed.

 

Except I can still not process credit cards.

 

One of the suggestions that worked for a couple of users was to uncomment 2 lines in the curl section of lphp.php. I tried this and it made a difference whether the system crashed with a Fatal Error displayed in linkpoint_api.php or went past that error and failed in processing.

 

The error I get is on the PREAUTH attempt. The cc debug outbound message comes to me OK and looks just like always. The cc debug inbound message has the r_error SGS-020003: Invalid XML which the book says means it got passed some characters like < > ' " & and of course appear all over our code.

 

So what happened? I made no code changes, my host says they made no changes in the system, FD says they have everything working. I can't process cards without an error.

 

FD wants me send them a file with the XML string in it and I can see that would be useful for debugging myself. But I am not sure how to write that out to a file or email it to myself.

 

Any suggestions would be very helpful and much appreciated.

 

Thanks.

Link to comment
Share on other sites

Well after some testing on our end and at our host and finding nothing, things started working again. We are using the exact same files as before this all started so it must have been fixed by First Data on their end. Of course they say they changed nothing.

 

I am not sure that all's well that ends well (if you can count being unable to process cards online for 3 days ending well).

Link to comment
Share on other sites

  • 2 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...