Guest Posted February 5, 2011 Share Posted February 5, 2011 Hi everyone I have had my oscommerce site running for over 2 years without any problems, i am currently using 2.2 RC2a. In december 2010 i started getting this fast cgi error, i spoke to fasthosts who told me that i needed to optomise my code! A week later they sent me another email saying that there was an issue with their server. This error has happenened a few more times and is currently stopping my site from being viewed. I am able to go to my admin area and view all pages as ive always done just not my shop. Has anyone else experienced this or have any solutions? Its extremely frustrating when my hosting company just say to optomise my code. The host server is running PHP 5.2.6 Thanks in advance. Steve Link to comment Share on other sites More sharing options...
Jan Zonjee Posted February 5, 2011 Share Posted February 5, 2011 In december 2010 i started getting this fast cgi error This is the error message by the way: < HTTP/1.1 500 Server Error < Date: Sat, 05 Feb 2011 16:51:53 GMT < Server: Microsoft-IIS/6.0 < X-Powered-By: ASP.NET < Content-Type: text/html < Content-Length: 867 < <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <HTML><HEAD><TITLE>FastCGI Error</TITLE> <META HTTP-EQUIV="Content-Type" Content="text/html; charset=Windows-1252"> <STYLE type="text/css"> BODY { font: 8pt/12pt verdana } H1 { font: 13pt/15pt verdana } H2 { font: 8pt/12pt verdana } A:link { color: red } A:visited { color: maroon } </STYLE> </HEAD><BODY><TABLE width=500 border=0 cellspacing=10><TR><TD> <h1>FastCGI Error</h1> The FastCGI Handler was unable to process the request. <hr> <p>Error Details:</p> <ul> <li>The FastCGI process exceeded configured activity timeout</li> <li>Error Number: 258 (0x80070102).</li> <li>Error Description: The wait operation timed out. </li> </ul> <h2>HTTP Error 500 - Server Error.<br>Internet Information Services (IIS)</h2> </TD></TR></TABLE></BODY></HTML> Link to comment Share on other sites More sharing options...
Guest Posted February 5, 2011 Share Posted February 5, 2011 Thanks Jan Any ideas why this is happening, i know it says that the server is timing out but it has been working. Thanks Steve Link to comment Share on other sites More sharing options...
Jan Zonjee Posted February 5, 2011 Share Posted February 5, 2011 Any ideas why this is happening, i know it says that the server is timing out but it has been working. Sorry, not a clue but I thought it might be helpful to show the actual error message for people who read your topic. Maybe the server is expecting an asp page instead of a php page? Did you google for the error message? Link to comment Share on other sites More sharing options...
Jan Zonjee Posted February 5, 2011 Share Posted February 5, 2011 Any ideas why this is happening, i know it says that the server is timing out but it has been working. I googled a bit for the error message and it seems there are at least two causes. One is a PHP error that is causing a time-out. The other is a problem with the server itself. Perhaps there is an error log somewhere? Link to comment Share on other sites More sharing options...
♥FWR Media Posted February 5, 2011 Share Posted February 5, 2011 ActivityTimeout ( FastCGI module setting in IIS ) if commented out defaults to 30 seconds you can uncomment this and increase it but you should consider that 30 secs is a rather a long time. Disclaimer: I am no expert in this field so just a guess( timate ). Ultimate SEO Urls 5 PRO - Multi Language Modern, Powerful SEO Urls KissMT Dynamic SEO Meta & Canonical Header Tags KissER Error Handling and Debugging KissIT Image Thumbnailer Security Pro - Querystring protection against hackers ( a KISS contribution ) If you found my post useful please click the "Like This" button to the right. Please only PM me for paid work. Link to comment Share on other sites More sharing options...
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