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Fast CGI error


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Hi everyone

 

I have had my oscommerce site running for over 2 years without any problems, i am currently using 2.2 RC2a.

 

In december 2010 i started getting this fast cgi error, i spoke to fasthosts who told me that i needed to optomise my code! A week later they sent me another email saying that there was an issue with their server. This error has happenened a few more times and is currently stopping my site from being viewed. I am able to go to my admin area and view all pages as ive always done just not my shop.

 

Has anyone else experienced this or have any solutions? Its extremely frustrating when my hosting company just say to optomise my code.

 

The host server is running PHP 5.2.6

 

Thanks in advance.

 

Steve

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In december 2010 i started getting this fast cgi error

This is the error message by the way:

 

< HTTP/1.1 500 Server Error
< Date: Sat, 05 Feb 2011 16:51:53 GMT
< Server: Microsoft-IIS/6.0
< X-Powered-By: ASP.NET
< Content-Type: text/html
< Content-Length: 867
< 
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> 
<HTML><HEAD><TITLE>FastCGI Error</TITLE> 
<META HTTP-EQUIV="Content-Type" Content="text/html; charset=Windows-1252"> 
<STYLE type="text/css"> 
BODY { font: 8pt/12pt verdana } 
H1 { font: 13pt/15pt verdana } 
H2 { font: 8pt/12pt verdana } 
A:link { color: red } 
A:visited { color: maroon } 
</STYLE> 
</HEAD><BODY><TABLE width=500 border=0 cellspacing=10><TR><TD> 

<h1>FastCGI Error</h1> 
The FastCGI Handler was unable to process the request. 
<hr> 
<p>Error Details:</p> 
<ul> 
<li>The FastCGI process exceeded configured activity timeout</li>
<li>Error Number: 258 (0x80070102).</li> 
<li>Error Description: The wait operation timed out.
</li> 

</ul> 
<h2>HTTP Error 500 - Server Error.<br>Internet Information Services (IIS)</h2> 

</TD></TR></TABLE></BODY></HTML> 

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Any ideas why this is happening, i know it says that the server is timing out but it has been working.

Sorry, not a clue but I thought it might be helpful to show the actual error message for people who read your topic. Maybe the server is expecting an asp page instead of a php page?

 

Did you google for the error message?

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Any ideas why this is happening, i know it says that the server is timing out but it has been working.

I googled a bit for the error message and it seems there are at least two causes. One is a PHP error that is causing a time-out. The other is a problem with the server itself. Perhaps there is an error log somewhere?

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ActivityTimeout ( FastCGI module setting in IIS ) if commented out defaults to 30 seconds you can uncomment this and increase it but you should consider that 30 secs is a rather a long time.

 

Disclaimer: I am no expert in this field so just a guess( timate ).

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