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Desperate Help Needed...Please


imran7

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Posted

So i have had some major problems as of late but now the more i think about it and read into it i dont think its to hard to fix, and i know if anyone can its you guys :)

 

Basically me website (www.amedeoexclusive.com) got some viruses on it, so it was blocked, you can see the error when you go the website: http://www.amedeoexclusive.com/ so i tried following the steps that were provided on this attacked page message to get rid of this but i still cant, so i got a whole new domain name and hosting package(www.amedeoclothing.com) and now when i upload my previous files on this new domain it keeps pointing back to my previous website (www.amedeoexclusive.com) so that error is coming again.

 

So i have 2 things i need help with:

 

1. does anyone know how i can get rid of that error message?? i deleted all the content on amedeoexclusive.com so its completely blank so obviously there are no errors, so should i just re-submit it like that??

 

2. does anyone know how i can change the new website (www.amedeoclothing.com) to point to itself instead of the old website?? like do you know which file(s) i would need to edit to change how its pointing to the old wesbite?

 

Thanks so much in advance for all the help...you guys rock!

Posted

Have you altered both the configure files to point to your new domain.

 

 

Hello Thanks for the reply. I am so new to this stuff, do you know where i can find the 2 config files? Sorry i know its probably a really stupid question but i am not sure...are they in one of the folders through the FTP program or do i got to go through the control panel?

 

Thanks in advance, i really appreciate it

 

Imran

Posted

I take it that you havent altered them as you dont know where they are.

 

Both files are called configure.php. There is one in your store/includes folder, and there is one in your store/admin/includes folder.

 

You can use your hosting control panel to alter them, if thats easier. There are plenty of posts within these forums to tell you what should be where, but you should change all references from your old domain name to the new domain name.

REMEMBER BACKUP, BACKUP AND BACKUP

Posted

So i have had some major problems as of late but now the more i think about it and read into it i dont think its to hard to fix, and i know if anyone can its you guys :)

 

Basically me website (www.amedeoexclusive.com) got some viruses on it, so it was blocked, you can see the error when you go the website: http://www.amedeoexclusive.com/ so i tried following the steps that were provided on this attacked page message to get rid of this but i still cant, so i got a whole new domain name and hosting package(www.amedeoclothing.com) and now when i upload my previous files on this new domain it keeps pointing back to my previous website (www.amedeoexclusive.com) so that error is coming again.

 

So i have 2 things i need help with:

 

1. does anyone know how i can get rid of that error message?? i deleted all the content on amedeoexclusive.com so its completely blank so obviously there are no errors, so should i just re-submit it like that??

 

2. does anyone know how i can change the new website (www.amedeoclothing.com) to point to itself instead of the old website?? like do you know which file(s) i would need to edit to change how its pointing to the old wesbite?

 

Thanks so much in advance for all the help...you guys rock!

The problem lies in the route of your folders on the server. We had the same problem and got a Freelancer to fix it (www.freelancer.com). The only way you will get Google to unblock your site is by requesting them to recheck it after you have the problem fixed after which, you should be ok.

 

It may be obvious, but we have experienced this problem and it was the security of the hosting company that were at fault (shared hosting) and not us.

 

Hope that helps.

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