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Multiple Emails went out to customers


bdkennedy1

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Posted

I've inherited this web store and I'm becoming familiar with it. I decided that I needed to update our customers on new products. I sent myself a test email using sendmail that worked fine. So then I mass emailed everyone (8,000 customers) in the database and everyone received the same email 3 times. Now I'm getting complaints from customers.

 

What could have went wrong? I need to send out another one and have no way to know if the same thing is going to happen again.

 

Also, I failed to notice a way to set the SMTP information somehow.

 

Thanks!

Posted

I didn't install it, someone else did and I don't know what could have been done. I will look at the add on. Thanks :)

 

Brian,

 

 

If you used the default email function from admin, which it sounds like you did..........you shouldn't be.

 

Install an email manager like this one:

 

http://addons.oscommerce.com/info/6553

 

 

 

Chris

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