Banner image not showing up

[keithclark]

I had a banner and image working just fine then I wanted to add a new one. I used the admin screen to add a New Banner, uploaded the image (same size and format as the last one that worked) but now I get the following:

 

TEP ERROR! (tep_display_banner(static, 2) -> Banner with ID '2' not found, or status inactive

 

Not sure what the error means.

 

Keith

[♥mdtaylorlrim]

Go to your administration -> Banner Manager. See the lines for each banner? Click on one of them, then note the resulting URL in the address bar. It will end with ID=# where # is a number. That is the banner number. Find banner #2. It is probably the one with the RED dot showing that it is inactive. Make it active by clicking on the green dot.

 

Does that fix the problem, other than you really don't want to see that particular banner?

 

Or does none of this match your banners?

[keithclark]

Go to your administration -> Banner Manager. See the lines for each banner? Click on one of them, then note the resulting URL in the address bar. It will end with ID=# where # is a number. That is the banner number. Find banner #2. It is probably the one with the RED dot showing that it is inactive. Make it active by clicking on the green dot.

 

Does that fix the problem, other than you really don't want to see that particular banner?

 

Or does none of this match your banners?

 

I only have one banner active now. I deleted the other one. The current Banner has ID 3, but the error is ID 2. The current banner has the green dot on, so it is active.

 

Keith

[Guest]

Keith,

 

On some templates the code to call the banner is not static and therefore a banner MUST be active for each of the groups assigned in the banner manager. SO, you can either assign a banner of ID 2 or remove the code that calls it from the appropriate file.

 

 

 

Chris

[keithclark]

Keith,

 

On some templates the code to call the banner is not static and therefore a banner MUST be active for each of the groups assigned in the banner manager. SO, you can either assign a banner of ID 2 or remove the code that calls it from the appropriate file.

 

 

 

Chris

 

Chris,

 

Thanks! I just edited the bannerID in the database and made the new one ID 2. Works just fine now.

 

Keith