xiao-xiao Posted September 10, 2010 Posted September 10, 2010 Hi guys. We're a hosting company and one of our clients use osCommerce for her site. This is what she said about the issue... Finally could we ask for your help with regards to our postage and packing. This is something our previous web designer set up and we have no idea how to rectify the matter. When you order say for example two cups off the website and go to postage and packing the price for postage only reflects one item but obviously the weight for two items would be more then one and therefore the cost of postage should increase but on our site it doesn't which by turn means we are loosing profit on the item as the postage is incorrect. I would be really grateful if you could advise us what we could do about this.
Guest Posted September 10, 2010 Posted September 10, 2010 Jerome, Unfortunately, without more information there is little advice we can offer. We would need to know the current shipping method (fat rate, table rate, per item) and how the rates are defined. It would also be helpful to know what version of osCommerce your client is using. Chris
xiao-xiao Posted September 11, 2010 Author Posted September 11, 2010 oscommerce version is 2.2 RC2 I'll ask the owner about the shipping method.
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