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Timeout on certain products in certain sub cats.....


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Posted

I have a store highlandtopper.com which has been working fine for a year. SOmeone said that they wanted to buy a particular product but couldn't get it to load. It just sits for ever or comes up (in Firefox) saying that the script will never complete. Now its only in the Gill Clothing catergory and then only in certain sub categories. I have tried making duplicate products but that doesnt work

 

Anyone any ideas whats causing this?

Posted

I have a store highlandtopper.com which has been working fine for a year. SOmeone said that they wanted to buy a particular product but couldn't get it to load. It just sits for ever or comes up (in Firefox) saying that the script will never complete. Now its only in the Gill Clothing catergory and then only in certain sub categories. I have tried making duplicate products but that doesnt work

 

Anyone any ideas whats causing this?

 

I tried every category in Gill Clothing and every sub category but all was fine.

 

Is it specific products and if so perhaps you could name one.

Posted

I tried every category in Gill Clothing and every sub category but all was fine.

 

Is it specific products and if so perhaps you could name one.

 

Thanks for the replies. IE just says it can't display the page and Firefox says that the script will never complete.

 

2 sub categories that don't work are Gill Clothing>Dinghy/Sports Boat/Dinghy Equipment....no products loading in there and Gill Clothing>Offshore/Coastal....no products loading in there. All the others seem fine. Even if I click on bestsellers to a product in there it doesn't load.

Posted

Thanks for the replies. IE just says it can't display the page and Firefox says that the script will never complete.

 

2 sub categories that don't work are Gill Clothing>Dinghy/Sports Boat/Dinghy Equipment....no products loading in there and Gill Clothing>Offshore/Coastal....no products loading in there. All the others seem fine. Even if I click on bestsellers to a product in there it doesn't load.

 

My guess is that you are using the 2-2-2d version of Chemos original Ultimate Seo Urls series 2. I don't support this version but the last time I looked it didn't handle 301 redirects properly.

 

My suggestion is if your server runs php5.2+ that you upgrade to USU5. Bear in mind though that I offer no support for header tags integration.

 

If you are not running 5.2+ then I uploaded a stable version for the old seo urls too which has fully working 301 redirects.

Posted

My guess is that you are using the 2-2-2d version of Chemos original Ultimate Seo Urls series 2. I don't support this version but the last time I looked it didn't handle 301 redirects properly.

 

My suggestion is if your server runs php5.2+ that you upgrade to USU5. Bear in mind though that I offer no support for header tags integration.

 

If you are not running 5.2+ then I uploaded a stable version for the old seo urls too which has fully working 301 redirects.

 

Thanks for the reply

 

I am not running 5.2+ sp would it be the 2-2.2d-10 version?

Posted

Thanks for the reply

 

I am not running 5.2+ sp would it be the 2-2.2d-10 version?

 

Would what be 2-2.2d? that is the version I don't support.

Posted

"If you are not running 5.2+ then I uploaded a stable version for the old seo urls too which has fully working 301 redirects."

 

For the above, which version is this?

Posted

"If you are not running 5.2+ then I uploaded a stable version for the old seo urls too which has fully working 301 redirects."

 

For the above, which version is this?

 

It will have my name next to it as the contributor. ( Ultimate Seo Urls 2.1d STABLE FINAL r172 )

Posted

It will have my name next to it as the contributor. ( Ultimate Seo Urls 2.1d STABLE FINAL r172 )

 

Thanks,found it....will install tonight and report back.

 

Another fault that has appear probably at the same time is during cart add. When you add a product (from any category) to the cart it does the first one but then anything else you add doesnt get added it merely add another off the first product; i.e. you add product x and then add product y but you just get 2 x's in ur basket. Could this be related to the above?

 

Nothing has changed, no contribs installed for last 6 months, site is secure etc

Posted

FWR Media you are a legend!

 

Upgraded to your stable release and every product is working again......many thanks!

Posted

FWR Media you are a legend!

 

Upgraded to your stable release and every product is working again......many thanks!

 

My pleasure Paul.

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