PayPal Website Standard Not Processing Sales

[cs76134]

I just tried using the PayPal Website Standard payment. This is the only payment method I am using at this time. It did not transfer me to a PayPal page. I received an order confirmation, but checked my PayPal account and money from the sale has not been added. I have it set for live transactions. I'm not sure what, if anything, has to be done to my PayPal account. I am very technically challenged, so please keep that in mind when you respond :o) Thanks so much.

 

Cindy

[Guest]

Hi Cindy,

 

Does the website display PayPal as an option during checkout ?

 

When you hover over the Confirm button, what does it say on the bottom left of your browser ?

 

 

 

Chris

[cs76134]

Hi Cindy,

 

Does the website display PayPal as an option during checkout ?

 

When you hover over the Confirm button, what does it say on the bottom left of your browser ?

 

 

 

Chris

[cs76134]

Hi Chris,

 

The website only displays the following options:

 

Credit Card

Cash on Delivery

 

Nothing appears when I hover over the "Confirm Order" button.

 

I've done screen captures of the pages in case you would like to see them.

 

Thanks for your help.

 

Best,

 

Cindy