bwilson27 Posted August 18, 2010 Posted August 18, 2010 I'm not sure how to set email up correctly. I've entered an email address (a gmail address) in the admin area, but is there certain server information that I need to configure somewhere else, because I don't receive any kind of notifications from my store. Any help would be appreciated.
♥altoid Posted August 19, 2010 Posted August 19, 2010 I'm not sure how to set email up correctly. I've entered an email address (a gmail address) in the admin area, but is there certain server information that I need to configure somewhere else, because I don't receive any kind of notifications from my store. Any help would be appreciated. What version of osC are you using? The answer may make a difference. I am osCommerce Online Merchant v2.2 RC 2a and in the admin for my email address looks like this: My Name <[email protected]> and for me that works fine. I am not a professional webmaster or PHP coder by background or training but I will try to help as best I can. I remember what it was like when I first started with osC. It can be overwhelming. However, I strongly recommend considering hiring a professional for extensive site modifications, site cleaning, etc. There are several good pros here on osCommerce. Look around, you'll figure out who they are.
bwilson27 Posted August 19, 2010 Author Posted August 19, 2010 Yes, I am using v2.2 RC 2a as well. Am I having problems because I'm using a free hosting account that doesn't allow SMTP... Even though I'm supplying a gmail address as the default address for the store? Thanks for the help.
bwilson27 Posted August 19, 2010 Author Posted August 19, 2010 Yes, I am using v2.2 RC 2a as well. Am I having problems because I'm using a free hosting account that doesn't allow SMTP... Even though I'm supplying a gmail address as the default address for the store? Thanks for the help. Update: I just paid for SMTP service on my webhost, and I'm still not able to send mail from my store. Hmmm.
Guest Posted August 19, 2010 Posted August 19, 2010 Brett, You will have to check with gmail to see if they allow SMTP relays. Typically the sendmail feature works better. One question: Did you not receive an email account with your domain name purchase ? I thought that was pretty standard with domain names now. I would never use hotmail, gmail, yahoomail or any other public mail system to send or receive messages from an online store. Chris
bwilson27 Posted August 19, 2010 Author Posted August 19, 2010 Brett, You will have to check with gmail to see if they allow SMTP relays. Typically the sendmail feature works better. One question: Did you not receive an email account with your domain name purchase ? I thought that was pretty standard with domain names now. I would never use hotmail, gmail, yahoomail or any other public mail system to send or receive messages from an online store. Chris You're right, and I did reset the email address to my domain email address. But still no luck. What I'm doing is making a sample purchase, but I never receive any type of notification.. Same when I try to email a customer; no email arrives. Oh, and yes, I've got it set to sendmail.
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