Desperate Help Needed...File Permissions

amedeo exclusive · August 17, 2010

I have been having this problem for over a month now and cant find the solution...

my website is: www.amedeoexclusive.com

I installed the discount coupon module which is: Discount Coupon Codes 3.34

ever since then, my website goes down everyday at night around midnight, and the file permission on the public folder goes from "755" to "750" cause it to go down. Its very easy to get the website back up all i got to do is change the permissions on the folder back to 755 and the website is back up.

i figured this has to be a problem with my host server. He told me that because of this module its trying to write into the website and its causing the file permission change to 750 on the public folder, hence the website is going offline and giving the "404 error".

The host is telling me to delete this module, but so many other people have installed this module with absolutely no problems, and its such an amazing module that i dont want to delete it if i dont need to. And the fact that so many are using it assures me that i can get it working for me also without giving me the error.

Does anyone know how i can fix the file permission problem??

PS. I am sorry i am not to familiar with creating website, especially through oscommerce so thats why i am not being to descriptive and probably missing some info to give you guys. But if anything is needed that i havent included i will provide that right away, as i am super desperate to get this problem solved.

Thanks so much in advance..you guys have been awesome with other peoples problems and i have learned so much from the help you guys have provided in previous topics that i have read. If i ever become decent with this coding stuff i will definitely try and offer the same help....you guys are so awesome

thanks again

Imran

August 17, 2010

Imran,

The DCC module does NOT write to your site. If you are getting file permission changes, then either your hosting provider is changing them, or your changing them......OR you have malicious code on your site (Hacker).

But,there is nothing in the DCC module that would change your permissions.

Chris

FIMBLE · August 17, 2010

You do have this in your page source

   	<div class="anythingSlider">
     	<div class="wrapper">
       	<ul>
         	<li>

<div id="textSlide" class="png"><a href="[url="http://amedeoexclusive.com/redirect.php?action=banner&goto=6"]http://amedeoexclusive.com/redirect.php?action=banner&goto=6[/url]" target="_self"><img src="images/banner_33.jpg" border="0" alt="Banner33" title=" Banner33 " width="335" height="300"></a>
               	<h3>Queenie's Killer Tomato Bagel Sandwich</h3>

               	<h4>Ingredients</h4>

               	<ul>
                   	<li>1 bagel, split and toasted</li>
                   	<li>2 tablespoons cream cheese</li>
                   	<li>1 roma (plum) tomatoes, thinly sliced</li>
                   	<li>salt and pepper to taste</li>
                   	<li>4 leaves fresh basil</li>
               	</ul>


            	</div>

         	</li>
         	<li>


<div id="textSlide2" class="png"><a href="[url="http://amedeoexclusive.com/redirect.php?action=banner&goto=7"]http://amedeoexclusive.com/redirect.php?action=banner&goto=7[/url]" target="_self"><img src="images/banner_44.jpg" border="0" alt="Banner44" title=" Banner44 " width="335" height="300"></a>
               	<h3>Queenie's Killer Tomato Bagel Sandwich</h3>

               	<h4>Ingredients</h4>

               	<ul>
                   	<li>1 bagel, split and toasted</li>
                   	<li>2 tablespoons cream cheese</li>
                   	<li>1 roma (plum) tomatoes, thinly sliced</li>
                   	<li>salt and pepper to taste</li>
                   	<li>4 leaves fresh basil</li>
               	</ul>


            	</div>

         	</li>
         	<li>

<div id="textSlide3" class="png"><a href="[url="http://amedeoexclusive.com/redirect.php?action=banner&goto=8"]http://amedeoexclusive.com/redirect.php?action=banner&goto=8[/url]" target="_self"><img src="images/banner_55.jpg" border="0" alt="Banner55" title=" Banner55 " width="335" height="300"></a>
               	<h3>Queenie's Killer Tomato Bagel Sandwich</h3>

               	<h4>Ingredients</h4>

               	<ul>
                   	<li>1 bagel, split and toasted</li>
                   	<li>2 tablespoons cream cheese</li>
                   	<li>1 roma (plum) tomatoes, thinly sliced</li>
                   	<li>salt and pepper to taste</li>
                   	<li>4 leaves fresh basil</li>
               	</ul>


            	</div>

         	</li>
       	</ul>
     	</div>

 </div> <!-- END AnythingSlider -->

</div>

Does not look like a hack, only slightly amusing!

Also you have this

<b>Warning</b>:  include(includes/boxes/banner3.php) [<a href='function.include'>function.include</a>]: failed to open stream: No such file or directory in <b>/home/amedeoex/public_html/includes/column_right.php</b> on line <b>21</b><br />
<br />
<b>Warning</b>:  include(includes/boxes/banner3.php) [<a href='function.include'>function.include</a>]: failed to open stream: No such file or directory in <b>/home/amedeoex/public_html/includes/column_right.php</b> on line <b>21</b><br />
<br />
<b>Warning</b>:  include() [<a href='function.include'>function.include</a>]: Failed opening 'includes/boxes/banner3.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in <b>/home/amedeoex/public_html/includes/column_right.php</b> on line <b>21</b><br /

Only had a quick look but nothing glaringly obvious like a hack there

Nic

August 17, 2010

Imran,

Off topic, but related to your site.

1)The site is 1600px wide, this will exceed MOST customers monitor width and put scroll bars for both horizontal and vertical movement. Also, the whats new section has more than 40 items listed, making the page......WAY too long. I suggest reducing the number of items in the listing to make the page more appealing.

2) Since you only have one language, there is no need for a language pull down menu.

3) Your contact us page is missing a language definition for 'Contact_us_list'

4) The information of Conditions of Use and Privacy Notice are missing.

Chris

knifeman · August 17, 2010

You do have this in your page source

   	<div class="anythingSlider">
     	<div class="wrapper">
       	<ul>
         	<li>

<div id="textSlide" class="png"><a href="[url="http://amedeoexclusive.com/redirect.php?action=banner&goto=6"]http://amedeoexclusive.com/redirect.php?action=banner&goto=6[/url]" target="_self"><img src="images/banner_33.jpg" border="0" alt="Banner33" title=" Banner33 " width="335" height="300"></a>
               	<h3>Queenie's Killer Tomato Bagel Sandwich</h3>

               	<h4>Ingredients</h4>

               	<ul>
                   	<li>1 bagel, split and toasted</li>
                   	<li>2 tablespoons cream cheese</li>
                   	<li>1 roma (plum) tomatoes, thinly sliced</li>
                   	<li>salt and pepper to taste</li>
                   	<li>4 leaves fresh basil</li>
               	</ul>


            	</div>

         	</li>
         	<li>


<div id="textSlide2" class="png"><a href="[url="http://amedeoexclusive.com/redirect.php?action=banner&goto=7"]http://amedeoexclusive.com/redirect.php?action=banner&goto=7[/url]" target="_self"><img src="images/banner_44.jpg" border="0" alt="Banner44" title=" Banner44 " width="335" height="300"></a>
               	<h3>Queenie's Killer Tomato Bagel Sandwich</h3>

               	<h4>Ingredients</h4>

               	<ul>
                   	<li>1 bagel, split and toasted</li>
                   	<li>2 tablespoons cream cheese</li>
                   	<li>1 roma (plum) tomatoes, thinly sliced</li>
                   	<li>salt and pepper to taste</li>
                   	<li>4 leaves fresh basil</li>
               	</ul>


            	</div>

         	</li>
         	<li>

<div id="textSlide3" class="png"><a href="[url="http://amedeoexclusive.com/redirect.php?action=banner&goto=8"]http://amedeoexclusive.com/redirect.php?action=banner&goto=8[/url]" target="_self"><img src="images/banner_55.jpg" border="0" alt="Banner55" title=" Banner55 " width="335" height="300"></a>
               	<h3>Queenie's Killer Tomato Bagel Sandwich</h3>

               	<h4>Ingredients</h4>

               	<ul>
                   	<li>1 bagel, split and toasted</li>
                   	<li>2 tablespoons cream cheese</li>
                   	<li>1 roma (plum) tomatoes, thinly sliced</li>
                   	<li>salt and pepper to taste</li>
                   	<li>4 leaves fresh basil</li>
               	</ul>


            	</div>

         	</li>
       	</ul>
     	</div>

 </div> <!-- END AnythingSlider -->

</div>

Only had a quick look but nothing glaringly obvious like a hack there

Nic

I remember adding a reply to another post that had this exact same text on their source.

Google has a few sites indexed that way:

My link

Tim

FIMBLE · August 17, 2010

Yeah thought it was probably left over from an add on!

amedeo exclusive · August 18, 2010

Hey Experts!

Thanks so much for your help.

Chris, when my host told me that the dcc wrote to code to my website i thought he didnt know what he was talking about cause yeah no one else ever had this kind of problem. Also i am going to work on those 4 points you mentioned tomorrow morning...Thanks!

Nic, lol i never even noticed that in my code lol thats hilarious dont know how that got there lol

Thanks all for your input!

Anyone have any idea as to what is causing this problem, cause i looked some more at threads on google and other stuff and still cant find the fix :(

any more input would greatly be appreacited

again thanks for the input and ideas given forward so far...YOU GUYS ARE THE BEST!

FIMBLE · August 18, 2010

You can remove this error

[color="#000088"]<b>[/color]Warning[color="#000088"]</b>[/color]:  include(includes/boxes/banner3.php) [[color="#000088"]<a[/color] [color="#660066"]href[/color][color="#666600"]=[/color][color="#008800"]'function.include'[/color][color="#000088"]>[/color]function.include[color="#000088"]</a>[/color]]: failed to open stream: No such file or directory in [color="#000088"]<b>[/color]/home/amedeoex/public_html/includes/column_right.php[color="#000088"]</b>[/color] on line [color="#000088"]<b>[/color]21[color="#000088"]</b><br[/color] [color="#000088"]/>[/color]

by opening up your catalog / includes / column_right.php finding

include(includes/boxes/banner3.php

and change it to

// include(includes/boxes/banner3.php

If you do not need it, if you do then make sure the file includes / boxes / banner3.php exists.

The other problem Tim has commented on.

Nic

amedeo exclusive · August 19, 2010

Hey guys,

so i tried working on the errors you peeps suggested but i am such a beginner at this i cant even fix these small errors let alone the major error i am having about the file permissions changing. I appreciate all the time you guys have given me, helping me, but i am still lost. I really need this website up with no problems and all these errors fixed. I am offering to pay money cause i hate when i bug people so much for free advise, so yeah i am willing to pay money to get these problems fixed.

Please add me on msn at: [email protected] if interested

Thanks again to all those for your input

Imran

FIMBLE · August 19, 2010

And im sure you will recieve lots of PM's to help you out

Nic

Desperate Help Needed...File Permissions

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