Urgent problem with links

[Guest]

I'm having major problems with the links within my new osc install. I suspect that it is probably to do with my hosting company but I was wondering if I could resolve it myself.

Basically intermittently my osc install loses connection and I get an error stating

 

The connection to the server was reset whilst loading.

 

I can get around this by just typing the www. in front of the address but osc links to all pages by dropping the www.

So to explain again sometimes when i click on a linke and go to for example http://scraprat.co.uk/shop/shipping.php i get the error above but if I change it in the address bar to go to http://www.scraprat.co.uk/shop/shipping.php it works fine.

 

Can I make osc keep the www or is there another thing I can do to stop it. My hosting company are looking into it but I'd like to try and sort it out quicker than them!

 

Please help if you can.

 

Tony

[germ]

Put the www in the configure file:

 

  define('HTTP_SERVER', 'http://www.scraprat.co.uk');

[Guest]

That simple?

What file will I find this in? Sorry I'm kind of new...

[germ]

That simple?

What file will I find this in? Sorry I'm kind of new...

/shop/includes/configure.php

 

Yes. Usually that simple.

 

But be aware of the scenario below.

 

In the includes FOLDER (catalog and admin) where the normal configure.php files are there is a FOLDER named local

 

On some installs there may be a configure.php inside the local FOLDER (catalog and admin)

 

If there is, anything in it overrides anything in the normal configure.php files.