rob0362 Posted August 5, 2010 Posted August 5, 2010 Hey everybody , Ok here is the issue I send a Monthly email out and I select all Customers form email in the Tools section of the Admin on 2.2rc2a and some of my customers and my test accounts get 3 copies of the same email. Do I have something set wrong? Any help would be great as I do not want to piss off my customers. Thanks Robert
pennydeb Posted August 7, 2010 Posted August 7, 2010 I was getting this problem with my old site, such a pain. I think the process times out and then resends.?? I had a few thousand customers.. so it did take a while for a long newsletter to go out especially if there were lots of images. A few of my customers did have multiple accounts too ( so that is always something to check too),so they were getting up to 6 copies of the newsletter and getting somewhat annoyed that I was filling up their inbox. Hope this won't occur with my new site.
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