bigwheel Posted July 26, 2010 Posted July 26, 2010 after I log in to the admin panel the screen is blank.. I can't access anything...?????? any ideas...
bigwheel Posted August 2, 2010 Author Posted August 2, 2010 any ideas on what I should do, I have orders pending but can't access the customer details.
Guest Posted August 2, 2010 Posted August 2, 2010 Gino, What have you changed ? Do you have white space on your index.php file ? Chris
bigwheel Posted August 2, 2010 Author Posted August 2, 2010 Personally haven't changed anything.. The store is working fine, we got the email notice that an order was placed. When I logged in to get the cc info the page was blank, nothing..
Guest Posted August 2, 2010 Posted August 2, 2010 Gino, ummmmmm, first suggestion. You should not be collecting and keeping cc info on your site unless you are PCI DSS compliant and even then I wouldn't advertise on the forum that you have cc information on your site If you haven't changed anything, then I would look at WHO has changed it. Look for signs of a hacker and ask the hosting provider to check access logs for you. As a final step, upload a known good back up of your store to see if that resolves the issue. Chris
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