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why product weight is wrong?


ding

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hi,all.

i add 2 products which weight is all 0.5kg,but when i checkout,i find it is not 1.0kg but 4.0kg. i use osCommerce Online Merchant v2.2 RC2 Released,anyone have the same problem??

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hi,all.

i add 2 products which weight is all 0.5kg,but when i checkout,i find it is not 1.0kg but 4.0kg. i use osCommerce Online Merchant v2.2 RC2 Released,anyone have the same problem??

Check the tare weight settings in admin. This is the most common cause of weight discrepancies.

 

Tim

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Check the tare weight settings in admin. This is the most common cause of weight discrepancies.

 

Tim

 

 

Hi,Tim,Yes,you are right,i find Shipping/Packaging in Configuration. set Package Tare weight 0 and Larger packages - percentage increase 0 will be ok.

Thanks!!!

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