toltmanns Posted July 21, 2010 Posted July 21, 2010 Greetings all, We're a US company with an OSC installation and we are trying to figure out how we can make a product both downloadable and have the item shipped, like software.
mirko007 Posted July 21, 2010 Posted July 21, 2010 Greetings all, We're a US company with an OSC installation and we are trying to figure out how we can make a product both downloadable and have the item shipped, like software. Could you describe a little bit more? e.g step by step. Customer add to cart (some file?) then go to checkout then on shipping page can choose download or shipping? it is not clear for me.
toltmanns Posted July 22, 2010 Author Posted July 22, 2010 Could you describe a little bit more? e.g step by step. Customer add to cart (some file?) then go to checkout then on shipping page can choose download or shipping? it is not clear for me.
toltmanns Posted July 22, 2010 Author Posted July 22, 2010 Here's what we're looking for. Customer adds item to cart. Customer get's a file download, as well as goes through the shipping process as to receive the data on CD via postal mail. Currently the osc system will let you set an item to become a download. But again to reiterate we need to be able to have the download as well as have the item goes through shipping.
toltmanns Posted July 25, 2010 Author Posted July 25, 2010 Anybody out there in OSCland experienced with something like this? It seems to be the last piece of the puzzle for us, and I just can't wrap my head around the includes and the business logic. I would imagine somewhere in the code there is a switch statment or similar construct where it will either just download or go through shipping as well. Looking forward to any response. I would really appreciate the assistance!
MrPhil Posted July 25, 2010 Posted July 25, 2010 So you want this product, once purchased, to both be downloaded and get a shipped CD? Off the top of my head, I'm guessing that the best approach would be special code to look for this item in the cart, once checkout is complete, and create an additional item that is a downloadable copy (different product number) at no cost. This would of course have to be done just before osC checks if there is anything in the basket that is a downloadable purchase. You might have to take steps to ensure that the free copy is not visible to customers (in the catalog), and that they can't manually enter it into their carts. An alternative would be to make a separate product that is a free download, but requires the purchase of the CD before it can be put in the cart. I think there is an add-on or two somewhere to require product C be put in the cart before product F can be, and maybe an add-on to automatically add product F once product C is in the cart. Look around. If the customer doesn't want to bother with the download (perhaps they have a slow connection), the first add-on would give them the option of receiving a downloadable version (for free) once they purchase the CD. But then the onus would be on them to remember to select the free download too.
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