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osCommerce

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Flat Rate Shipping Disappearing


Dantium

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Posted

I set up an oscommerce site many years ago, recently they have started noticing a strange problem where some orders are missing the shipping fee.

 

The site uses only the 'Flat Rate' shipping module, is there any reason this could be happening? It seems so random and infrequent, whats the best way to troubleshoot this?

 

Thanks

 

-Dan

Posted

I set up an oscommerce site many years ago, recently they have started noticing a strange problem where some orders are missing the shipping fee.

 

The site uses only the 'Flat Rate' shipping module, is there any reason this could be happening? It seems so random and infrequent, whats the best way to troubleshoot this?

 

Thanks

 

-Dan

 

Hi Dan

 

seems like a zone is setup for the flat rate shipping. Have you set up any such setting ?

 

Shiva

Our truest life is when we are in dreams awake.

-- Henry David Thoreau --

Posted

Hi Dan

 

seems like a zone is setup for the flat rate shipping. Have you set up any such setting ?

 

Shiva

 

Hi Shiva

 

There is no zone set up for the shipping, its pretty simple it's just the same shipping rate for everything.

 

I have no idea what can cause this issue.

 

-Dan

Posted

Since you have an older version of osCommerce, please post the code in catalog/includes/modules/shipping/flat.php.

 

The only way I see this happening in the current code is if you have a zone defined in the setup for the flat rate shipping. Are you absolutely sure that the zone is set to "--none--"?

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Posted

Since you have an older version of osCommerce, please post the code in catalog/includes/modules/shipping/flat.php.

 

The only way I see this happening in the current code is if you have a zone defined in the setup for the flat rate shipping. Are you absolutely sure that the zone is set to "--none--"?

 

Hi there

 

The zone is set to none for sure. This is the code from catalog/includes/modules/shipping/flat.php

 

<?php
/*
 $Id: flat.php,v 1.40 2003/02/05 22:41:52 hpdl Exp $

 osCommerce, Open Source E-Commerce Solutions
 http://www.oscommerce.com

 Copyright (c) 2003 osCommerce

 Released under the GNU General Public License
*/

 class flat {
   var $code, $title, $description, $icon, $enabled;

// class constructor
   function flat() {
     global $order;

     $this->code = 'flat';
     $this->title = MODULE_SHIPPING_FLAT_TEXT_TITLE;
     $this->description = MODULE_SHIPPING_FLAT_TEXT_DESCRIPTION;
     $this->sort_order = MODULE_SHIPPING_FLAT_SORT_ORDER;
     $this->icon = '';
     $this->tax_class = MODULE_SHIPPING_FLAT_TAX_CLASS;
     $this->enabled = ((MODULE_SHIPPING_FLAT_STATUS == 'True') ? true : false);

     if ( ($this->enabled == true) && ((int)MODULE_SHIPPING_FLAT_ZONE > 0) ) {
       $check_flag = false;
       $check_query = tep_db_query("select zone_id from " . TABLE_ZONES_TO_GEO_ZONES . " where geo_zone_id = '" . MODULE_SHIPPING_FLAT_ZONE . "' and zone_country_id = '" . $order->delivery['country']['id'] . "' order by zone_id");
       while ($check = tep_db_fetch_array($check_query)) {
         if ($check['zone_id'] < 1) {
           $check_flag = true;
           break;
         } elseif ($check['zone_id'] == $order->delivery['zone_id']) {
           $check_flag = true;
           break;
         }
       }

       if ($check_flag == false) {
         $this->enabled = false;
       }
     }
   }

// class methods
   function quote($method = '') {
     global $order;

     $this->quotes = array('id' => $this->code,
                           'module' => MODULE_SHIPPING_FLAT_TEXT_TITLE,
                           'methods' => array(array('id' => $this->code,
                                                    'title' => MODULE_SHIPPING_FLAT_TEXT_WAY,
                                                    'cost' => MODULE_SHIPPING_FLAT_COST)));

     if ($this->tax_class > 0) {
       $this->quotes['tax'] = tep_get_tax_rate($this->tax_class, $order->delivery['country']['id'], $order->delivery['zone_id']);
     }

     if (tep_not_null($this->icon)) $this->quotes['icon'] = tep_image($this->icon, $this->title);

     return $this->quotes;
   }

   function check() {
     if (!isset($this->_check)) {
       $check_query = tep_db_query("select configuration_value from " . TABLE_CONFIGURATION . " where configuration_key = 'MODULE_SHIPPING_FLAT_STATUS'");
       $this->_check = tep_db_num_rows($check_query);
     }
     return $this->_check;
   }

   function install() {
     tep_db_query("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, set_function, date_added) values ('Enable Flat Shipping', 'MODULE_SHIPPING_FLAT_STATUS', 'True', 'Do you want to offer flat rate shipping?', '6', '0', 'tep_cfg_select_option(array(\'True\', \'False\'), ', now())");
     tep_db_query("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, date_added) values ('Shipping Cost', 'MODULE_SHIPPING_FLAT_COST', '5.00', 'The shipping cost for all orders using this shipping method.', '6', '0', now())");
     tep_db_query("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, use_function, set_function, date_added) values ('Tax Class', 'MODULE_SHIPPING_FLAT_TAX_CLASS', '0', 'Use the following tax class on the shipping fee.', '6', '0', 'tep_get_tax_class_title', 'tep_cfg_pull_down_tax_classes(', now())");
     tep_db_query("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, use_function, set_function, date_added) values ('Shipping Zone', 'MODULE_SHIPPING_FLAT_ZONE', '0', 'If a zone is selected, only enable this shipping method for that zone.', '6', '0', 'tep_get_zone_class_title', 'tep_cfg_pull_down_zone_classes(', now())");
     tep_db_query("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, date_added) values ('Sort Order', 'MODULE_SHIPPING_FLAT_SORT_ORDER', '0', 'Sort order of display.', '6', '0', now())");
   }

   function remove() {
     tep_db_query("delete from " . TABLE_CONFIGURATION . " where configuration_key in ('" . implode("', '", $this->keys()) . "')");
   }

   function keys() {
     return array('MODULE_SHIPPING_FLAT_STATUS', 'MODULE_SHIPPING_FLAT_COST', 'MODULE_SHIPPING_FLAT_TAX_CLASS', 'MODULE_SHIPPING_FLAT_ZONE', 'MODULE_SHIPPING_FLAT_SORT_ORDER');
   }
 }
?>

 

Thanks

Posted

Hate non-deterministic errors. I don't see anything in the source code that would cause this.

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