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google blacklisted


maccuda

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Posted

Could someone help us please

our website www.cloggiesonline.co.uk had been blacklisted by google. As a webstore we need to be accessible and safe for our customers.

Google mention (webmaster tools) where there might be suspicious files.

those php files have been checked and the suggested code has not been found. so the question is why?

and 2) we have changed all those suspicious files with clean ones from and old backup, changed the passwords and asked for a review but still, 4 times these last 4 weeks now we have been blacklisted again and again.

If we cannot see this code in our files, how can we delete it in the first place and how can we stop this happening again as we lose business and sales.

 

thanks

Posted

so the question is why?

To try to be safe loading your site I used curl from the command line to go to your site and it looks very fishy to me. Closing a connection and then suddenly another bunch of html comes along and then even curl reacts strangely (first part looks fine and then something strange happens):

 

} catch(err) {}</script>
onload="autoChange()">ng=EN-GB link=blue vlink=blue style='tab-interval:36.0pt'

* Connection #0 to host www.cloggiesonline.co.uk left intact
* Closing connection #0
margin-left:0cm'><span lang=EN-US><![if !supportEmptyParas]> <![endif]><o:pheight=186 id="_x0000_i1025" src="pics/mainlogo.jpg" align=bottom><o:p></o:p></smargin-left:0cm'><span lang=EN-US><![if !supportEmptyParas]> <![endif]><o:p<p align=center style='text-align:center'><span style='mso-ansi-language:EN-GB'><p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span lang=EN-US><![16.0pt;color:black'><b><![if !supportEmptyParas]> <![endif]><o:p></o:p></b>margin-left:0cm'><span style='mso-ansi-language:EN-GB'><br style='mso-special-ch<p align=center style='text-align:center'><span style='mso-ansi-language:EN-GB'>13.5pt;color:black'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span>13.5pt;color:black'><!iMac-7:iMac-7:~

iMac7 is the name of my computer by the way.

Posted

Hallo Jan,

 

thanks for the reply, fishy, what do you mean?

I have got an intro page to my shop which has a 5 second delay on it to redirect to the main body of the shop.

maybe that is what you mean?

 

Ben

Posted

thanks for the reply, fishy, what do you mean?

I have got an intro page to my shop which has a 5 second delay on it to redirect to the main body of the shop.

maybe that is what you mean?

OK, never seen curl behave so strange but when visiting the intro page the html seems to originate from that. Never seen curl disconnect like that so that is perhaps what a crawler would see too.

 

Going through a number of pages on your site with Java and Javascript turned off and ignoring the Google warnings didn't turn up any signs of malware as far as I could see. So, not a clue really why Google throws up these warnings.

 

By the way, there is a link in the site to www.cloggiesonline.co.uk/catalog/FILENAME_PRODUCT_NOTIFICATIONS so it looks like the define for that file is missing from catalog/includes/filenames.php

Posted

That entrance page, while maybe not your problem, is a complete waste of efort and needs to be removed. It will kill your chances of having your site index well and may even be the source of your problem. I suggest you either move your shop to the root directory or do a redirec directly to it via your .htaccess file (not from withing the entrance page).

Support Links:

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Posted

Jack can i ask why?

we have had that for a year now and no problems with that

I would gladly change it if it affects the seo etc.

 

will look into .htcaccess file redirection

 

thanks

 

That entrance page, while maybe not your problem, is a complete waste of efort and needs to be removed. It will kill your chances of having your site index well and may even be the source of your problem. I suggest you either move your shop to the root directory or do a redirec directly to it via your .htaccess file (not from withing the entrance page).

Posted

Jack can i ask why?

we have had that for a year now and no problems with that

I would gladly change it if it affects the seo etc.

 

will look into .htcaccess file redirection

 

thanks

There's almo no useful information on the page.

The keywords meta tag is stuffed, which google will blacklist a site for.

Redirecting via using html has long been known to cause problems with the search engines. In fact, DMoz editors are told to exclude sites that use them.

Support Links:

For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc.

All of My Addons

Get the latest versions of my addons

Recommended SEO Addons

Posted

If I may...

 

This might be your Reason.. This what I get as the reason why your site is flagged as suspicious by google.

What happened when Google visited this site?

 

Of the 146 pages we tested on the site over the past 90 days, 19 page(s) resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 2010-07-04, and the last time suspicious content was found on this site was on 2010-06-29.

 

Malicious software includes 25 exploit(s), 1 scripting exploit(s), 1 trojan(s). Successful infection resulted in an average of 1 new process(es) on the target machine.

 

Malicious software is hosted on 7 domain(s), including quduxi.in/, bebebi.in/, my654bestsite.com/.

 

This site was hosted on 1 network(s) including AS15418 (FASTHOSTS).

 

That being said.. I didn't look at your site.

 

Click here for reference. : http://safebrowsing.clients.google.com/safebrowsing/diagnostic?client=Firefox&hl=en-US&site=http://www.cloggiesonline.co.uk/

  • 3 weeks later...
Posted

ok seems to be fixed after i changed all passwords and deleted suspicious files and replaced with a clean backup.

 

now need to get rid of the splash page

i have tried this:

 

redirect 301 /catalog/index.php http://www.cloggiesonline.co.uk

 

but that does not seem to do the trick...

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