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osCommerce

The e-commerce.

live support help


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jamaicasearch

Everton johnson

 

Posted: Sat Mar 01, 2003 2:21 pm Post subject: Live support help

 

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i installed the newest version of live support posted on the contribution dated 28/2/3003

 

however the below problem keeps coming up:

 

"Live Support is currently open

Currently only 1 window can be open"

 

how can i fix that

 

are any file missing from latest MOD?

 

Everton

 

 

 

a.niedermann

Andreas Niedermann

 

Posted: Sat Mar 01, 2003 5:42 pm Post subject: same problem

 

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hi jamaicasearch

 

i've got the same problem...

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more infos about my problem!

 

It worked just once! now, the live support is always available and when i try to open "start live support" button in the admin section -> "Live Support is currently open Currently only 1 window can be open"

 

Is there someone who knows a solution?

 

thanks

Andreas

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If you have something like phpMyAdmin, go to the ls_techs table and change the sales status field = no and clear the serving field of that long string of numbers

 

TY

Theo

Share your knowlege and you learn even more !

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looks like there is a problem with running this under Mac OS X (and I am assuming it is a bug with the browsers) as an error comes up in IE5 and Safari regarding requiring a text/html plugin (which does not exist)

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