ffl Posted June 16, 2010 Share Posted June 16, 2010 I am using the paypal add-on for OSCommerece I host with Network Solutions. I am using the Paypal Sandbox I set up a user with the paypal info and others test users as well. When I go through the process the shipping and billing addresses from the Paypal account (different than OSCommerece account) is shown on the confirmation page. However when I receive the email from OSCommerece the addresses are blank. See below *********** beginning of email ************ Sub-Total: $15.95 United Parcel Service (1 x 3lbs) (Ground): $9.61 Total: $25.56 Delivery Address ------------------------------------------------------ , Billing Address ------------------------------------------------------ , Payment Method ------------------------------------------------------ The safer, easier way to pay *********** end of email ****************** As you can see the "Payment Method" is also blank Checking the test (Sandbox account) in Paypal shows the transactions as being correct. Does anybody have and suggestions? I have looked at several programs of the package to try to isolate the problem but have not been successful. Quote Link to comment Share on other sites More sharing options...
ffl Posted June 22, 2010 Author Share Posted June 22, 2010 does anyone have an answer to this problem or a way to determine where it is occurring. Quote Link to comment Share on other sites More sharing options...
mylittlereddress Posted July 2, 2010 Share Posted July 2, 2010 does anyone have an answer to this problem or a way to determine where it is occurring. I too am interested in a solution! Quote Link to comment Share on other sites More sharing options...
Dirk-san Posted July 16, 2010 Share Posted July 16, 2010 (edited) Check whether the customer ID and address book IDs all link well in the DB. Create a new customer if necessary. Also in the order, check that customers_address_format_id is not 0 Edited July 16, 2010 by Dirk-san Quote Link to comment Share on other sites More sharing options...
satish Posted August 17, 2010 Share Posted August 17, 2010 Check request/form is posted to Paypal has all the values that are sent correctly. In the order, check that customers_address_format_id is set to 1 or 0. Suggestion : Collect the form(request) sent to Paypal and response received from Paypal. As there can be n reasons for this bug. Apart from the above stated reason(check that customers_address_format_id is set to 1 or 0.) there is a possibility that Your code has not handled the response properly resulting in values being lost. Satish Quote Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does. Link to comment Share on other sites More sharing options...
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