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osCommerce

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URGENT! Shipping calculation mystery


cheeky1

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Posted

Hello,

I am just setting up my online store: http:www.cheekylilcherubs.com and no matter what shipping module I use, the shipping costs are calculated incorrectly in checkout.

I have tried using flat rate, per item, table rates and also an Australia Post add-on, the shipping charges remain the same... :angry: I don't undertand what is going wrong....

PLEASE HELP!!!!!

 

Also, what is the unit of measure for weight? is it in kg, g, lbs, oz ?????

 

Any information would be greatly appreciated!

 

Kirsty :thumbsup:

Posted

Hello,

I am just setting up my online store: http:www.cheekylilcherubs.com and no matter what shipping module I use, the shipping costs are calculated incorrectly in checkout.

I have tried using flat rate, per item, table rates and also an Australia Post add-on, the shipping charges remain the same... :angry: I don't undertand what is going wrong....

PLEASE HELP!!!!!

 

Also, what is the unit of measure for weight? is it in kg, g, lbs, oz ?????

 

Any information would be greatly appreciated!

 

Kirsty :thumbsup:

Most incorrect calculations are from the tare value in admin-configuration.

 

The unit of measure is whayever you choose. If you enter all your product weights in ounces, then the shipping is based upon ounces. You cannot mix units of measure in product listing. ie if you use ounces, then a half pound item is 8 not .5

 

Tim

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