vlieger Posted August 21, 2011 Share Posted August 21, 2011 just a question i am using succesfully mailbeez for some time now but every once in a while i notice not all productpictures get loaded in the email what happens when i look at the code of the email mailbeez put an extra dot. between de name and the jpg extension on the picture so it becomes ..jpg here you can see it in the code , strange thing it happens not will all pictures even in one email sometimes the first two go ok but than the code changes into the ..jpg anybody has an clue ? thanks Arthur <br> <img src="http://www.vliegeruit.com/osc/imagemagic.php?img=images/fw302.jpg&w=150&h=221&page=" alt="Hellfire and Back (180 pages, Hardback) (FW302)" title="Hellfire and Back (180 pages, Hardback) (FW302)" align="left" border="0" height="221" hspace="10" vspace="0" width="150"><a href="http://www.vliegeruit.com/osc/product_reviews_write.php?products_id=27435&utm_source=MailBeez&utm_medium=email&utm_campaign=review">Hellfire and Back (180 pages, Hardback) (FW302)</a> <br> <br> <a href="http://www.vliegeruit.com/osc/product_reviews_write.php?products_id=27435&utm_source=MailBeez&utm_medium=email&utm_campaign=review"> <img src="http://www.vliegeruit.com/osc/includes/languages/dutch/images/buttons/button_write_review.gif" alt="Schrijf review" title="Schrijf review" border="0"></a> <br clear="all"> <br> <img src="http://www.vliegeruit.com/osc/imagemagic.php?img=images/fw219..jpg&w=150&h=202&page=" alt="Cassino (152 pages)" title="Cassino (152 pages)" align="left" border="0" height="202" hspace="10" vspace="0" width="150"><a href="http://www.vliegeruit.com/osc/product_reviews_write.php?products_id=26682&utm_source=MailBeez&utm_medium=email&utm_campaign=review">Cassino (152 pages)</a> <br> <br> <a href="http://www.vliegeruit.com/osc/product_reviews_write.php?products_id=26682&utm_source=MailBeez&utm_medium=email&utm_campaign=review"> <img src="http://www.vliegeruit.com/osc/includes/languages/dutch/images/buttons/button_write_review.gif" alt="Schrijf review" title="Schrijf review" border="0"></a> <br clear="all"> <br> Quote Link to comment Share on other sites More sharing options...
MailBeez Posted August 21, 2011 Author Share Posted August 21, 2011 hi arthur, actually another user reported this strange behaviour as well, but we couldn't find the reason. Which PHP version do you use? I guess when you deactivate google analytics url rewriting you don't get that isses? I guess somehow the regular expression of the google url rewrite is causing it - but I can't find a reason for doing that only in rare cases. cheers cord Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
vlieger Posted August 25, 2011 Share Posted August 25, 2011 hi Card what i noticed this only ocures on one specific product group this product group has short image names like fw100.jpg the first one ore to images get shown but the rest of the array the pictures get the double point maybe this helps Arthur Quote Link to comment Share on other sites More sharing options...
MailBeez Posted August 25, 2011 Author Share Posted August 25, 2011 hi Card what i noticed this only ocures on one specific product group this product group has short image names like fw100.jpg the first one ore to images get shown but the rest of the array the pictures get the double point maybe this helps Arthur Hi arthur, helps not really. With the following information I hope to be able to narrow down the issue: What PHP version do you use? Did you try to disable google analytics? (and what is the result then?) cheers cord Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
vlieger Posted August 25, 2011 Share Posted August 25, 2011 hi Cord i use php 5.2.9 i did n't try to disable analytics yet as i diidn't have te send any email out at the moment , and then it affects only a part of the mails only customers who bpout from that product group and more than two items but i will try that next time i send out mails Arthur Quote Link to comment Share on other sites More sharing options...
vlieger Posted August 25, 2011 Share Posted August 25, 2011 Hi Cord i just tried in simulation mode and with google analitics disabled if does send all pics and makes no mistakes Arthur Quote Link to comment Share on other sites More sharing options...
vlieger Posted August 25, 2011 Share Posted August 25, 2011 i just tried with google analitics on in simulation mode and than it seems to work ok too Arthur Quote Link to comment Share on other sites More sharing options...
vlieger Posted August 27, 2011 Share Posted August 27, 2011 in production mode , still the problem ocures , i have noticed again i hope some one kmows what the problem could be to summon up its only with one product category (special with this that there all small picurnames like fw100.jpg it doesn't happen in simulation mode if google analitics is on or of doensn't matter thanks Arthur Quote Link to comment Share on other sites More sharing options...
thom000 Posted August 30, 2011 Share Posted August 30, 2011 Hello, I have a problem i have installed everything well and everything works great but in my site are the buttons write reviews gone. I installed mailbeez reviews Can you please help me. Quote Link to comment Share on other sites More sharing options...
MailBeez Posted September 1, 2011 Author Share Posted September 1, 2011 hi thom000, you site theme has probably CSS-styles buttons, which are not shown in the email. Just make your own button picture and use it in the template with an absolute imagepath to that button image. Or use a text-link. cheers cord Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
MailBeez Posted September 1, 2011 Author Share Posted September 1, 2011 in production mode , still the problem ocures , i have noticed again i hope some one kmows what the problem could be to summon up its only with one product category (special with this that there all small picurnames like fw100.jpg it doesn't happen in simulation mode if google analitics is on or of doensn't matter thanks Arthur hi arthur, does that ..jpg issue only appear in the sent email or also in the preview of the sent email (assuming you are having MailBeez V2.3+ installed where you see the generated email when sending - if not configured different) cheers cord Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
swissmix Posted September 2, 2011 Share Posted September 2, 2011 I have a small problem, I receive this error message when I want product reviews module to go production mode 1146 - Table 'himmelslaternench.mailbeez_process' doesn't exist select lock_value, batch_id from mailbeez_process where lock_key='RUN_LOCK_TIMESTAMP' order by lock_id desc MailBeez - Mode: production osCommerce 2.2-MS2 Send Copy: True to: copy@localhost Quote Link to comment Share on other sites More sharing options...
MailBeez Posted September 5, 2011 Author Share Posted September 5, 2011 (edited) hi swissmix-steven, looks like you updated mailbeez to version 2.2+, but not completely - or you merged old configbeez modules in to the new version. Make sure you follow the update instructions so you have all mailbeez core files up to date. cheers cord PS: thanks for purchasing the review advanced module and others ;-) Edited September 5, 2011 by MailBeez Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
MailBeez Posted September 5, 2011 Author Share Posted September 5, 2011 in production mode , still the problem ocures , i have noticed again i hope some one kmows what the problem could be to summon up its only with one product category (special with this that there all small picurnames like fw100.jpg it doesn't happen in simulation mode if google analitics is on or of doensn't matter thanks Arthur hi Arthur, After investigating the issue with missing images I think it might be caused by the mime class whihc breaks the email after 76 characters. Looks like the . is added when the dot in the filename is at this break? So try to add / remove some characters in your template or break into several lines so that the . moves away from the line break at 76 characters. does that work? cheers cord Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
vlieger Posted September 5, 2011 Share Posted September 5, 2011 thanks Cord i will try to do that i wil l let you know if it worked and we get rid of the dot by the way i don't have 2.3 yet i tried to install this but it didn't work after installing i opened mailbeez to let the program do the automatic install thing but i got an error, as i did back up right it took me some effort to get the 2.02 install back on his feet again i don't remember exactly what the error was , i belive it could find some files he needed for the install sorry about that Arthur Quote Link to comment Share on other sites More sharing options...
vlieger Posted September 12, 2011 Share Posted September 12, 2011 Hi Cord ypur solution it seemed to have done the trick the mail get send ok now with all pictures in it thanks Arthur Quote Link to comment Share on other sites More sharing options...
MailBeez Posted September 15, 2011 Author Share Posted September 15, 2011 hi arthur, good to know, so the issue is actually not caused by mailbeez, but by the MIME class of osCommerce. The Upgrade to the latest Version of MailBeez (now V2.5) should be easy - if 2.02 runs, 2.5 will as well. pitfall can be there must be full write-access to mailhive/common/template_c - MailBeez has an enhanced check for that since V2.5 cheers cord Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
MailBeez Posted September 17, 2011 Author Share Posted September 17, 2011 (edited) Mailbeez v2.5 is Released!Here finally some information about the new release of MailBeez V2.5:All the new features in v2.5: Reversible unsubscribe – customers can unblock their email address from the linked unsubscribe page if they wish to resubscribe “Kill Process” button designed to stop long sending processes in case the administrator wishes to amend the email campaign (configuration > process control) Design improvements and new dashboard icons New status indicator that clearly displays production or simulation mode in a prominent position in the Mailbeez dashboard Generic framework enhancements New default email layout at a new, inbox friendly 600px width Mailbeez copyright footer now appears in all free to use module emails – easily removed with the MailBeez Copyright Remover Certificate module MailBeez V2.5 is also an important bugfix release: In earlier 2.x versions when filters were installed double sendings (only once) could appear in rare occasionsIf after updating your MailBeez looks different, do a [shift] + reload to reload the CSS files. Edited January 21, 2015 by burt remove link Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
JoeySchmoe Posted October 13, 2011 Share Posted October 13, 2011 >Send Test Email works, but no Emails are sent >Make sure you have a valid email address for “send copy to” Checked for valid email address, still does not work in "Review Reminder Advanced with Autologin". Did not upgrade (Purchase) to "No Purchase Advanced" and default No Purchase Module still works fine. BTW, the new "MailBeez Copyright Remover" footer looks like crap and "white label your emails and remove this footer" that goes to customer is unnecessary. Simply using the "Powered by MailBeez and Copyright Mailbeez" in the footer would be more professional. >Pop-Ups are blank – GZIP >The Pop-Ups are based on CeeBox. CeeBox does show blank when the content is GZIP compressed (took me a couple hours to figure out…) >Check if your storefront where mailhive.php is located uses GZIP compression - I tried to override the GZIP compression setting in the code but you >might have a different setting. >You can check if your server uses GZIP compression on http://www.whatsmyip.org/http_compression/ >Solution: >Deactivated GZIP – is this works, try to figure out how to deactivate GZIP on page-level and apply it to mailhive.php. Deactivate GZIP? Really? That's not a solution for an active website that sees great speed improvements because of GZIP. Why does "Contact Customers without Purchase" work but the purchased module "Review Reminder Advanced with Autologin" not work? Quote Link to comment Share on other sites More sharing options...
MailBeez Posted November 6, 2011 Author Share Posted November 6, 2011 hi cary, sorry for the late reply - havn't received any notification. I think we have been in direct contact by email and solved your issues right away, right? regards cord Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
Dennis_oss Posted November 9, 2011 Share Posted November 9, 2011 Hi there, Today I've installed the new version of Mailbeez. Did it very simple. Backup everything. Rename mailhive dir and installed everything new. When I now go to admin/mailbeez.php i've got an internal server error 500... I'm working on version 2.2 of Osc. Quote Link to comment Share on other sites More sharing options...
Dan Cole Posted November 9, 2011 Share Posted November 9, 2011 When I now go to admin/mailbeez.php i've got an internal server error 500... I'm working on version 2.2 of Osc. Did you make the template_c directory writable? If you've installed version 2.5 it should work right out of the box...at least it did for me but I do recall having to chmod one of the directories....dan Quote Need help? See this thread and provide the information requested. Is your version of osC up to date? You'll find the latest osC community version (CE Phoenix) here. Link to comment Share on other sites More sharing options...
Dennis_oss Posted November 10, 2011 Share Posted November 10, 2011 Yes! That was the trick! Thanks Dan! Quote Link to comment Share on other sites More sharing options...
twocats_us Posted November 15, 2011 Share Posted November 15, 2011 Installed this great module and the two free modules for No Purchase and WinBack but when I tried to run the simulation it gives me the following error and it does not seem to have created this table mentioned in database. 1146 mailbeez_process table does not exist select lock_value, batch_id from mailbeez_process where lock_key='RUN_LOCK_TIMESTAMP' order by lock_id desc Can you tell me how I can get the SQL statements to run without having to uninstall anything? I had a terrible time with getting the emails to appear correctly as the mime setting for only 76 characters breaks everything. Thank you! Also, is it normal to see this above the actual HTML version of the email when sending a test email? eb9d4e61dbfc27e921a0d017fd69cd94 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: 7bit Dear TestFirstName TestLastName, Thanks for signing up with us. We are suprised you haven't placed an order yet. Since we would like to enhance our service, we would very much like to know if there are any doubts on your side. sincerly yours, NipandBones.com ---- your email: ----------- No more emails like this: http://www.xyz.com/m...GJvbmVzLmNvbQ== --=_eb9d4e61dbfc27e921a0d017fd69cd94 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Quote Link to comment Share on other sites More sharing options...
MailBeez Posted November 15, 2011 Author Share Posted November 15, 2011 sorry for my late reply - simple didnt received any notifications as I usually do! 1146 mailbeez_process table does not exist select lock_value, batch_id from mailbeez_process where lock_key='RUN_LOCK_TIMESTAMP' order by lock_id desc Can you tell me how I can get the SQL statements to run without having to uninstall anything? I had a terrible time with getting the emails to appear correctly as the mime setting for only 76 characters breaks everything. when you update to Version 2.5 this table should be created automatically (see mailhive/configbeez/config.php::update() ). MailBeez 2.5 does not require any un-/re-install of modules, so an upgrade can be done by copying the new files - just make sure you do not overwrite you adopted templates (.tpl files) Please try again to update all MailBeez V2.5 files following the update instructions included in the download package on mailbeez.com Also, is it normal to see this above the actual HTML version of the email when sending a test email? no, that is not how it should be. I think your linefeed settings of oscommerce email system are some wrong. Do you have any modifications around your email function? MailBeez uses the osCommerce email engine (see mailhive/common/functions/email_engine.php) cheers cord Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
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