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osCommerce

The e-commerce.

Disappearing products!


escher6

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Posted

Hello, we've been using OSCommerce since 2005, and since our original installation at that time, we've made quite a few custom changes to our version, and as such, an update to the current version would be counterproductive for us.

 

It has been a while since we've made any major tweaks, however. That said, we've noticed that sometimes our products disappear completely from the database and have to be instantiated all over again. Has anyone else experienced this problem? Does anyone know why this might be occurring or what could be done to remedy this issue?

 

Thanks in advance!

Posted

The disappearing is random. It can be three hours, three days, etc., and it happens in a number of our categories. There does not appear to be a pattern to the disappearances.

Posted

I never seen this happen on any of the sites I work on. However, I have seen post about it before.

 

Try searching for Missing Products on the forum.

Could it be possible that your site has been hacked? Maybe check that you have secured your site (here is a link to a great post)

 

If nobody else has any ideas, I'd just follow the directions in the link above and see if it happens again.

  • 2 weeks later...
Posted

I noticed this problem yesterday again. A product totally disappeared when I made a few edits to it. The system acted totally normal throughout the whole process otherwise, and I didn't notice that the product was missing until later that day when I attempted to find it through our regular website.

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