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2 different customers on 1 order


winnerscircle

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Posted

in the last year I have had orders that had info from 2 different customers on the same order. It could be the ship to name and address and the credit card and telephone number from a different customer on the same order.

 

This just happened again today. I had Customer field filled out for one person and ship to bill to for another. The email was for the Person in the Customer field and the credit card was for the person in the Bill to Field.

 

What is wrong? This is a frightening problem because I could ship an order to the wrong person or use the wrong credit card due to the way the order shows up. Help!

 

Lee

Posted

in the last year I have had orders that had info from 2 different customers on the same order. It could be the ship to name and address and the credit card and telephone number from a different customer on the same order.

 

This just happened again today. I had Customer field filled out for one person and ship to bill to for another. The email was for the Person in the Customer field and the credit card was for the person in the Bill to Field.

 

What is wrong? This is a frightening problem because I could ship an order to the wrong person or use the wrong credit card due to the way the order shows up. Help!

 

Lee

 

Hi,

 

I got the same problem here for OSC MS 2.2 (not RC2) .

No solution yet, the probability for this case to happen is around 0.1%.

It happens when two NEW customer creating the account at almost same mintue.

 

Pui

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