exupawi Posted May 7, 2010 Share Posted May 7, 2010 Any help would be appreciated. My ecommerce site has been down for 4 days! On my website you can not open any category pages. If you click on a category link the website refreshes back to the index page. There aren't any error messages or anything. Background info: We haven't been working on the site or anything this problem just occured. I had some error messages in the admin tool along with this problem. We needed to upgrade to v2.2rc2 so we completed the upgrade thinking it would fix the problem. It fixed all error messages and problems except for this current problem. Also- we had recently moved all programs over to a new pc. Don't know if this had anything to do with it. Link to comment Share on other sites More sharing options...
exupawi Posted May 7, 2010 Author Share Posted May 7, 2010 Also- if you click on any of the best sellers it says no product found. Same thing with the new product photos. The only links that work are the ones not related to the catalog like contact us, shipping, etc... Link to comment Share on other sites More sharing options...
Jan Zonjee Posted May 8, 2010 Share Posted May 8, 2010 We needed to upgrade to v2.2rc2 so we completed the upgrade thinking it would fix the problem. Are you sure that went well? The problem with links in the navigation menu is typical for the old code using the $HTTP_GET_VARS and $HTTP_POST_VARS variables that was fixed in the updates by copying the $_GET and $_POST variables to $HTTP_GET_VARS and $HTTP_POST_VARS respectively. Link to comment Share on other sites More sharing options...
tkasis Posted May 8, 2010 Share Posted May 8, 2010 My client's site is acting the same way as of yesterday. http://www.cccoinandcurrency.com/ Baffling. It seems that all catalog links redirect to the home page. Other issues which are probably related. In the admin section we receive the following error message and no access to most administrator functions:Warning: include(includes/languages/english/) [function.include]: failed to open stream: No such file or directory in /home2/cccoinan/public_html/palm/includes/application_top.php on line 157Warning: include() [function.include]: Failed opening 'includes/languages/english/' for inclusion (include_path='.:/usr/lib64/php:/usr/lib/php') in /home2/cccoinan/public_html/palm/includes/application_top.php on line 157 Links to second Reports pages displays this error:Error!Unable to determine the page link!Function used:tep_href_link('', '', 'NONSSL') All admin functionality is lost. Link related. All labels (unsure of the correct term) display the constants. i.e. "TABLE_HEADING_CONFIGURATION_TITLE" Any leads will be appreciated. Tom Link to comment Share on other sites More sharing options...
Jan Zonjee Posted May 8, 2010 Share Posted May 8, 2010 My client's site is acting the same way as of yesterday. www.cccoinandcurrency.com/ Upgrade to 2.2rc2a. Link to comment Share on other sites More sharing options...
tkasis Posted May 8, 2010 Share Posted May 8, 2010 Upgrade to 2.2rc2a. Are there some instructions available to upgrade to 2.2rc2a from 2.2-MS2(current install)? Like how to upgrade while preserving my modules? Question: Why would this issue happen suddenly? Thanks Tom Kraft Link to comment Share on other sites More sharing options...
Jan Zonjee Posted May 8, 2010 Share Posted May 8, 2010 Question: Why would this issue happen suddenly? Probably the server got a newer version of PHP in which register globals is set to off and/or register_long_arrays switched off. If you followed the link in the post I linked to and downloaded the contribution you would not have needed to ask about if there are instructions. Link to comment Share on other sites More sharing options...
exupawi Posted May 8, 2010 Author Share Posted May 8, 2010 Hey Jan, thanks for the info. Are hosting company (BLUEHOST) confirmed that they upgraded to a newer version of PHP (5.2.13), same day that are problms started. Link to comment Share on other sites More sharing options...
Jan Zonjee Posted May 8, 2010 Share Posted May 8, 2010 Are hosting company (BLUEHOST) confirmed that they upgraded to a newer version of PHP (5.2.13), same day that are problms started. Ouch, you now have quite a big job at hand upgrading :) Link to comment Share on other sites More sharing options...
exupawi Posted May 8, 2010 Author Share Posted May 8, 2010 Hey Jan, Well, we called BLUEHOST and they resolved our issue by enabling both the register globals and the register long arrays. Evidently, they default to 'off'. Thanks for the help. Link to comment Share on other sites More sharing options...
tkasis Posted May 8, 2010 Share Posted May 8, 2010 We too use BlueHost and by changing those two directives corrected the category link issue. Still have the administrator section issues (items 1-4) listed previously. Should I start another thread? Or the painful upgrade to rc2a? Tom Link to comment Share on other sites More sharing options...
Jan Zonjee Posted May 9, 2010 Share Posted May 9, 2010 We too use BlueHost and by changing those two directives corrected the category link issue. Still have the administrator section issues (items 1-4) listed previously. Should I start another thread? Or the painful upgrade to rc2a? The line 157 you mention is the line in 2.2RC2a. In osC2.2 it is on line 130. Looks like you have a more recent version (or your admin/includes/application_top.php was changed and moved that line down). Upgrading to RC2a is not a waste of time. It does solve a number of issues and security issues. It is not really painful, just a lot of files to go through and it does take some time. I have seen the language error before but usually it said: Warning: include(includes/languages/english/.php) [function.include]: failed to open stream: No such file or directory in Note the .php Seems there is something else going on too. Don't recall what the problem and/or the solution was though. Link to comment Share on other sites More sharing options...
tkasis Posted May 9, 2010 Share Posted May 9, 2010 The line 157 you mention is the line in 2.2RC2a. In osC2.2 it is on line 130. Looks like you have a more recent version (or your admin/includes/application_top.php was changed and moved that line down). Upgrading to RC2a is not a waste of time. It does solve a number of issues and security issues. It is not really painful, just a lot of files to go through and it does take some time. I have seen the language error before but usually it said: Warning: include(includes/languages/english/.php) [function.include]: failed to open stream: No such file or directory in Note the .php Seems there is something else going on too. Don't recall what the problem and/or the solution was though. Thanks Jan. Going to roll up my sleeves this morning and work through the update. I started yesterday and lost the payment modules, so I will take greater care today. In the meantime, I will start a new thread with the language file issue just in case anyone has seen that recently. Again thanks for your help. Tom Link to comment Share on other sites More sharing options...
tkasis Posted May 9, 2010 Share Posted May 9, 2010 It ended up being the includes path in php.ini. Our host trouble shot and fixed the issue. Thanks for all you help throughout. Tom Link to comment Share on other sites More sharing options...
Guest Posted May 10, 2010 Share Posted May 10, 2010 I am having the same issue and do not know how to fix: Warning: include(includes/languages/english/) [function.include]: failed to open stream: No such file or directory in /home/glittergirljo/coderedhead.net/Store/admin/includes/application_top.php on line 134 Warning: include() [function.include]: Failed opening 'includes/languages/english/' for inclusion (include_path='.:/usr/local/php5/lib/php:/usr/local/lib/php') in /home/glittergirljo/coderedhead.net/Store/admin/includes/application_top.php on line 134 I dont want to download and entirely new version of OScommerce. Can I just download a new language.php file? What are the other options? I am so close to being up and running again! Link to comment Share on other sites More sharing options...
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