razvan Posted May 5, 2010 Share Posted May 5, 2010 Can someone help me with the following problem : Let's say a customers places an order , I want to be notified on my mail. I've search the Admin panel but I can't seem to find anything related. Can you guys please help me ? Thank you Link to comment Share on other sites More sharing options...
Guest Posted May 5, 2010 Share Posted May 5, 2010 Can someone help me with the following problem : Let's say a customers places an order , I want to be notified on my mail. I've search the Admin panel but I can't seem to find anything related. Can you guys please help me ? Under Configuration there is a choice: 'Send Extra Order Emails To' Link to comment Share on other sites More sharing options...
razvan Posted May 5, 2010 Author Share Posted May 5, 2010 It doesn't seem to work , do you have any idea why ? Link to comment Share on other sites More sharing options...
Guest Posted May 6, 2010 Share Posted May 6, 2010 It doesn't seem to work , do you have any idea why ? I assume that you have edited that line and put your email address there? Do you have this in your catalog/checkout_process.php : // send emails to other people if (SEND_EXTRA_ORDER_EMAILS_TO != '') { tep_mail('', SEND_EXTRA_ORDER_EMAILS_TO, EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS); } Link to comment Share on other sites More sharing options...
razvan Posted May 6, 2010 Author Share Posted May 6, 2010 I assume that you have edited that line and put your email address there? Do you have this in your catalog/checkout_process.php : // send emails to other people if (SEND_EXTRA_ORDER_EMAILS_TO != '') { tep_mail('', SEND_EXTRA_ORDER_EMAILS_TO, EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS); } Yes I have it , should I put something like : if (SEND_EXTRA_ORDER_EMAILS_TO != 'email@mydomain.com') Link to comment Share on other sites More sharing options...
Guest Posted May 6, 2010 Share Posted May 6, 2010 Yes I have it , should I put something like : if (SEND_EXTRA_ORDER_EMAILS_TO != 'email@mydomain.com') No, the code stays as it is. It is hard to say why you dont get the email. Maybe someone else have an idea of what causes this.. Link to comment Share on other sites More sharing options...
razvan Posted May 6, 2010 Author Share Posted May 6, 2010 I've tried again , and it still doesn't work ...any other ideeas ? Link to comment Share on other sites More sharing options...
♥mdtaylorlrim Posted May 6, 2010 Share Posted May 6, 2010 I've tried again , and it still doesn't work ...any other ideeas ? It's got to be formatted right.. And your email options must be correct. Are you getting other email sent? Community Bootstrap Edition, Edge Avoid the most asked question. See How to Secure My Site and How do I...? Link to comment Share on other sites More sharing options...
razvan Posted May 6, 2010 Author Share Posted May 6, 2010 That's the funny part , all other emails are being sent expect this one... Link to comment Share on other sites More sharing options...
♥mdtaylorlrim Posted May 6, 2010 Share Posted May 6, 2010 That's the funny part , all other emails are being sent expect this one... Show us the entry you have in the "Extra order emails" field. Community Bootstrap Edition, Edge Avoid the most asked question. See How to Secure My Site and How do I...? Link to comment Share on other sites More sharing options...
razvan Posted May 6, 2010 Author Share Posted May 6, 2010 I have : Send extra order Email to : mail@mydomanin.com Link to comment Share on other sites More sharing options...
♥mdtaylorlrim Posted May 6, 2010 Share Posted May 6, 2010 I have : Send extra order Email to : mail@mydomanin.com Read the directions and follow the example. Then try it again. Community Bootstrap Edition, Edge Avoid the most asked question. See How to Secure My Site and How do I...? Link to comment Share on other sites More sharing options...
♥joli1811 Posted May 6, 2010 Share Posted May 6, 2010 Read the directions and follow the example. Then try it again. Name 1 <email@address1>, :P To improve is to change; to be perfect is to change often. Link to comment Share on other sites More sharing options...
jhande Posted May 6, 2010 Share Posted May 6, 2010 It can also be a problem caused by other added contributions. I wasn't getting the customer order emails sent to my email either when someone purchased through PayPal, only check/money orders. Had to remove the contribution for "Fancier HTML invoice & packing slip". Just a thought! - :: Jim :: - - My Toolbox ~ Adobe Web Bundle, XAMPP & WinMerge | Install ~ osC v2.3.3.4 - Link to comment Share on other sites More sharing options...
razvan Posted May 7, 2010 Author Share Posted May 7, 2010 I've fix it , thanks everyone for the help , it was a patch that I installed and it changed the code a little , I've remove it and it works smoothly. Thank you all again Link to comment Share on other sites More sharing options...
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